Outlook contacts are vanished

[mdsumesh]

hi guys,

i am facing with a problem with outlook 2003 contacts. we have a ne
employee and his laptop was already configured with emails of hi
previous company. i have just removed his email accounts and archive
his mails. then configured new email account and imported our contac
list as .csv file. after these i can see only the new addresses in th
contacts folder. all the previous were got vanished which is ver
important to him. his previous mails are all there. only the contact
are missing. but if he started composing a mail , by typing the letter
in "to" field, some addresses are showing.

is there any way to get that contact list back? we are suing POP3 mai
system.

thanks in advanc

 

[Brian Tillman [MVP - Outlook]]

i am facing with a problem with outlook 2003 contacts. we have a new
employee and his laptop was already configured with emails of his
previous company. i have just removed his email accounts and archived
his mails. then configured new email account and imported our contact
list as .csv file. after these i can see only the new addresses in the
contacts folder. all the previous were got vanished which is very
important to him. his previous mails are all there. only the contacts
are missing. but if he started composing a mail , by typing the letters
in "to" field, some addresses are showing.

is there any way to get that contact list back? we are suing POP3 mail
system.

Possibly, but you have not described exactly what you did in enough detail to
determine if you permanently deleted the old data or not. What type of
account was he using before? Look for any existing PST files and open them in
Outlook to determine if they contain the data he seeks. If he was using an
Exchange account, then by removing the account, you've wipe his old data. If
the OST still exists, it's possible that a return to a system restore point
prior to when you made your changes will get the data accessible again.
Otherwise, a third-party OST to PST converter will be required. If you state
exactly what changes you made, it may be possible for us to tell you how to
get the data back.

Frankly, the legality of him having data from his old employer is suspect as
well.

The addresses he sees when he starts to type in a recipient field are not
related to his contacts in any way. They are simply the addresses to which
he's sent messages in the past. Outlook remembers what gets entered in the
recipient fields, up to a maximum of 2,000 addresses (or 1,000 in some cases).
If he wants to recover that data, he can see this:
http://www.slipstick.com/problems/nicknamecache.asp . There are a few tools
listed there that can export the name cache.

 

[mdsumesh]

;325118']"mdsumesh" (e-mail address removed) wrote in messag

-
i am facing with a problem with outlook 2003 contacts. we have a new
employee and his laptop was already configured with emails of his
previous company. i have just removed his email accounts and archived
his mails. then configured new email account and imported our contact
list as .csv file. after these i can see only the new addresses i
the
contacts folder. all the previous were got vanished which is very
important to him. his previous mails are all there. only the contacts
are missing. but if he started composing a mail , by typing th
letters
in "to" field, some addresses are showing.

is there any way to get that contact list back? we are suing POP
mail
system.-

Possibly, but you have not described exactly what you did in enoug
detail to
determine if you permanently deleted the old data or not. What type o

account was he using before? Look for any existing PST files and ope
them in
Outlook to determine if they contain the data he seeks. If he wa
using an
Exchange account, then by removing the account, you've wipe his ol
data. If
the OST still exists, it's possible that a return to a system restor
point
prior to when you made your changes will get the data accessible again

Otherwise, a third-party OST to PST converter will be required. If yo
state
exactly what changes you made, it may be possible for us to tell yo
how to
get the data back.

Frankly, the legality of him having data from his old employer i
suspect as
well.

The addresses he sees when he starts to type in a recipient field ar
not
related to his contacts in any way. They are simply the addresses t
which
he's sent messages in the past. Outlook remembers what gets entered i
the
recipient fields, up to a maximum of 2,000 addresses (or 1,000 in som
cases).
If he wants to recover that data, he can see this:
http://www.slipstick.com/problems/nicknamecache.asp . There are a fe
tools
listed there that can export the name cache.

thanks brian,

he was using pop mails and the pst is still existing and he can see al
his mails also. only his addresses are missing. after importing addres
book is there a chance for overwriting the existing one?

i found the nk2 file and i will try to export it to the address book.

thanks agai

 

[Brian Tillman [MVP - Outlook]]

he was using pop mails and the pst is still existing and he can see all
his mails also. only his addresses are missing. after importing address
book is there a chance for overwriting the existing one?

i found the nk2 file and i will try to export it to the address book.

What do you mean by "address book"? The address book you see in Outlook
doesn't contain anything and is never the way to manipulate contacts. Use the
Contacts folder. If you still have the PST, just open it. File>Open>Outlook
Data File. Everything in it will be available to you, including the contacts.

 

[mdsumesh]

;325285']"mdsumesh" (e-mail address removed) wrote in messag

-
he was using pop mails and the pst is still existing and he can se
all
his mails also. only his addresses are missing. after importin
address
book is there a chance for overwriting the existing one?

i found the nk2 file and i will try to export it to the addres
book.-

What do you mean by "address book"? The address book you see i
Outlook
doesn't contain anything and is never the way to manipulate contacts.
Use the
Contacts folder. If you still have the PST, just open it.
FileOpenOutlook
Data File. Everything in it will be available to you, including th
contacts.

i mean contacts only. i have tried that already and i can see onl
mails.in contacts there is only new contacts which i have imported

 

[Brian Tillman [MVP - Outlook]]

i mean contacts only. i have tried that already and i can see only
mails.in contacts there is only new contacts which i have imported.

Then either you're not opening the original PST that contained the contacts in
the first place or this person with the data from the old company didn't
include his contacts when he brought the PC with him.

 

[mdsumesh]

;325424']"mdsumesh" (e-mail address removed) wrote in message

-
i mean contacts only. i have tried that already and i can see only
mails.in contacts there is only new contacts which i have imported.-

Then either you're not opening the original PST that contained the
contacts in
the first place or this person with the data from the old company
didn't
include his contacts when he brought the PC with him.

brian, i have another doubt. there was 3 accounts configured to his
laptop. if any of them was exchange server, and the contacts were
linked to that account, what will happen, if i remove that account. in
a detailed search i found one ".ost" file with 0 bytes. if that file
contains contacts, is there any way to recover that?

 

[Brian Tillman [MVP - Outlook]]

brian, i have another doubt. there was 3 accounts configured to his
laptop. if any of them was exchange server, and the contacts were
linked to that account, what will happen, if i remove that account.

You'll lose all access to the data in the OST.

in a detailed search i found one ".ost" file with 0 bytes. if that file
contains contacts, is there any way to recover that?

Not if it's 0 bytes.

 

[mdsumesh]

;325710']"mdsumesh" (e-mail address removed) wrote in messag

-
brian, i have another doubt. there was 3 accounts configured to his
laptop. if any of them was exchange server, and the contacts were
linked to that account, what will happen, if i remove that account.-

You'll lose all access to the data in the OST.
-
in a detailed search i found one ".ost" file with 0 bytes. if tha
file
contains contacts, is there any way to recover that?-

Not if it's 0 bytes.

thanks brian for trying to helping me. so i lost all the contacts...