Contacts Display Incorrectly

[Red Deer Tech]

I have a user using Outlook 2003 connected to a POP3 server. He has allot of
contacts. All of a sudden his contacts are displaying incorrectly. For
example, contact A is now showing a display name of contact B but the correct
email address. Allot of contacts are doing the same things. IDEAS???

 

[Diane Poremsky [MVP]]

Does he sync with a device?

--
Diane Poremsky [MVP - Outlook]



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[Milly Staples [MVP - Outlook]]

How big is the .pst file? Has he tried running scanpst.exe?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Red Deer Tech asked:

| I have a user using Outlook 2003 connected to a POP3 server. He has
| allot of contacts. All of a sudden his contacts are displaying
| incorrectly. For example, contact A is now showing a display name of
| contact B but the correct email address. Allot of contacts are doing
| the same things. IDEAS???

 

[leigh]

I was reading about errors with contacts, my problem is “ email display as “
is using next field of next contact and is throwing a lot of contacts off. I
do have blackberry 8330 and sync.

Can anyone give me ideas to fix?

Does he sync with a device?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I have a user using Outlook 2003 connected to a POP3 server. He has allot
of
contacts. All of a sudden his contacts are displaying incorrectly. For
example, contact A is now showing a display name of contact B but the
correct
email address. Allot of contacts are doing the same things. IDEAS???

 

[Diane Poremsky [MVP]]

He's using desktop manager to sync the contacts? Are the contacts fine on
the BB?

If so:
Backup the BB using Desktop Manager, not the sync function but the backup.
Delete all contacts in Outlook. Use CTRL-A to select and then delete them
all. If he's not syncing all, move the ones not on the BB to a new contacts
folder for now.
In Desktop manager go into the sync options and set to sync from the BB to
Outlook and not the other way around.
Then sync.
When finished, set the sync options the way you want them.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I was reading about errors with contacts, my problem is “ email display
as “
is using next field of next contact and is throwing a lot of contacts off.
I
do have blackberry 8330 and sync.

Can anyone give me ideas to fix?

Does he sync with a device?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I have a user using Outlook 2003 connected to a POP3 server. He has
allot
of
contacts. All of a sudden his contacts are displaying incorrectly. For
example, contact A is now showing a display name of contact B but the
correct
email address. Allot of contacts are doing the same things. IDEAS???