Adding other contacts that are shared to the contact list

[Brett]

Hi all,

I am working as an IT analyst for an isurance company in Manhattan right
now, and we seem to be caught on what we think to be a very simple yet
annoying problem. If anyone can assist me, that would be great.

We are using Outlook 2003 on Exchange, just migrated over from Lotus Notes.
We want to share a contact list. Now we shared it out to say myself, and it
shows up as "other contacts" Now, when creating a new email and you hit TO,
and you click on the drop down arrow to select from the contact list, that
shared conatcts does not show up. We can not figure out how to add it to that
list. Is there a setting in Exchange we have to set or in Outlook. Now to run
through this quickly, I added that share in Outlook as a secondary mailbox,
then I opened it up as a contact which appeared under other contacts. I can
see all the contacts, but I just cant add it to the contact list.

Please advise.

Thanks all

 

[Milly Staples [MVP - Outlook]]

Why are you not using a Contact Folder in Public Folders?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Brett asked:

| Hi all,
|
| I am working as an IT analyst for an isurance company in Manhattan
| right now, and we seem to be caught on what we think to be a very
| simple yet annoying problem. If anyone can assist me, that would be
| great.
|
| We are using Outlook 2003 on Exchange, just migrated over from Lotus
| Notes. We want to share a contact list. Now we shared it out to say
| myself, and it shows up as "other contacts" Now, when creating a new
| email and you hit TO, and you click on the drop down arrow to select
| from the contact list, that shared conatcts does not show up. We can
| not figure out how to add it to that list. Is there a setting in
| Exchange we have to set or in Outlook. Now to run through this
| quickly, I added that share in Outlook as a secondary mailbox, then I
| opened it up as a contact which appeared under other contacts. I can
| see all the contacts, but I just cant add it to the contact list.
|
| Please advise.
|
| Thanks all

 

[Brett]

This is how they set it up. This is a contact list from Lotus notes and they
want it that it is shared from one user. They setup the delegates and gave
then the correct permissions. However, they want it setup so when you create
a new email, and then you hit "TO" you can goto the contact listing and
select the shared contact list there. However, I noticed a few minutes ago,
that when you goto the conatct properties, the administration tab is greyed
out, or in this case since I added the shared contacts, it's the summary tab.
More specificaly, on the bottom of that tab " Add folder address to:" then
next to it I would choose contacts. But I can not. I'm going to email the
Exchange admin and see if he can enable that option on the server.