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http://support.microsoft.com/default.aspx?scid=kb;en-us;327020&Product=win20
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Error Message Occurs When You Start Disk Management After Extending a
Hardware Array
View products that this article applies to.
This article was previously published under Q327020
SYMPTOMS
After you add new disks to a hardware RAID array to extend storage space
that contains a dynamic disk, new storage space that you added to the array
may not be available at the end of the dynamic disk. Or, the Disk
Management tool may not start. When you try to start Disk Management, you
may receive any of the following error messages:
Logical disk manager
The remote procedure call failed.
Windows - System Error
Unknown hard Error
The system process C:\Winnt\System32\Services.exe terminated unexpectedly.
Error code 128.
STOP: 0x0000007A (0x########, 0xc000000e, 0x########, 0x########)
KERNEL_DATA_INPAGE_ERROR
(Status 0xc000000e = STATUS_NO_SUCH_DEVICE)
STOP: 0xC000021A (0x########, 0xc0000006, 0x0, 0x0)
STATUS_SYSTEM_PROCESS_TERMINATED
(Status 0xc0000006 = STATUS_IN_PAGE_ERROR)
If you try to run Diskpart.exe, you receive the following error message:
The disk management services could not complete the operation.
When this problem occurs, any of the following entries may be recorded in
the System event log:
Event Type: Information
Event Source: dmio
Event Category: None
Event ID: 31
Description:
dmio: Harddisk0 write error at block ######## due to disk removal
Event Type: Warning
Event Source: LDM
Event Category: None
Event ID: 1000
Description:
Cannot grow LUN Harddisk0: Config copy write failed
Event Type: Warning
Event Source: LDM
Event Category: None
Event ID: 1000
Description:
Disk group CompernameDg0: Errors in some configuration copies:
Disk Harddisk0, copy 1: Block 0: Disk read failure
Event Type: Information
Event Source: dmio
Event Category: None
Event ID: 34
Description:
dmio: Harddisk0 is re-online by PnP
CAUSE
This problem is caused by a timing issue when Disk Management removes the
old disk and enumerates and installs the newly sized disk.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft
Windows 2000. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows 2000
service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.
The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel. Date Time Version Size File name
----------------------------------------------------------
31-Jul-2002 09:43 2195.5989.297.3 369,104 Dmboot.sys
31-Jul-2002 10:27 2195.5989.297.3 316,176 Dmconfig.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article. This problem was first
corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000
Datacenter Server, click the article number below to view the article in
the Microsoft Knowledge Base:
265173 Datacenter Program and Windows 2000 Datacenter Server Product
The information in this article applies to:
Microsoft Windows 2000 Server
Subbu
This posting is provided "AS IS" with no warranties, and confers no rights.
