Add address automatically

[SecretCharacter]

Hi all,
Just wanna know if it is possible to include an email address automatically
to the cc list whenever i wanna try to reply an email or create a new mail.
I am working as a helpdesk thus whenever i want to reply to an it query i
will cc the helpdesk account so that the rest of the helpdesk crew will know
that the query has been dealt with. Thanks a zillion in advance.

 

[Russ Valentine [MVP-Outlook]]

Not with any current version of Outlook. You can write code that does this:
http://www.outlookcode.com/d/code/autoaddrecip.htm