AdAware Definitions update issue

R

R. McCarty

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the internal
AdAware updater just stalls at around ~5%.
 
L

Lenny

I had this same problem yesterday when installing AdAware. It seemed to cure
it's self after a reboot.
 
C

Chrome Boy

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the internal
AdAware updater just stalls at around ~5%.
 
C

Chrome Boy

Just been to the site.
The file won't download manually ?
It just freeze's

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the internal
AdAware updater just stalls at around ~5%.
 
S

Smirnoff

R. McCarty said:
Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the
internal AdAware updater just stalls at around ~5%.

Same problem here.
Thought about uninstall/re-install but Lavasoft site now saying "Free to
try"
I suppose it was inevitable that someone would want to cash in.
Is this the end of this great freebie?
 
R

Roberto

Chrome Boy said:
Just been to the site.
The file won't download manually ?
It just freeze's

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the
internal
AdAware updater just stalls at around ~5%.

As of 8.50PM local [SA] time update is working

rgds
Roberto
 
W

witan

Roberto said:
Chrome Boy said:
Just been to the site.
The file won't download manually ?
It just freeze's

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the
internal
AdAware updater just stalls at around ~5%.

As of 8.50PM local [SA] time update is working

rgds
Roberto

It stops at 5% or even less, and behaves funny. I tried to download the
"latest" from lavasoft Web site and thought I had succeeded: but it is
dated 19 September. And every time I start AdAware, a window pops up
keeps reminding me that the definitions are old.
 
A

Alias~-

witan said:
Roberto said:
Chrome Boy said:
Just been to the site.
The file won't download manually ?
It just freeze's

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the
internal
AdAware updater just stalls at around ~5%.
As of 8.50PM local [SA] time update is working

rgds
Roberto

It stops at 5% or even less, and behaves funny. I tried to download the
"latest" from lavasoft Web site and thought I had succeeded: but it is
dated 19 September. And every time I start AdAware, a window pops up
keeps reminding me that the definitions are old.

Keep trying and you'll get them.

Alias
 
W

witan

Alias~- said:
witan said:
Roberto said:
Just been to the site.
The file won't download manually ?
It just freeze's

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the
internal
AdAware updater just stalls at around ~5%.
As of 8.50PM local [SA] time update is working

rgds
Roberto

It stops at 5% or even less, and behaves funny. I tried to download the
"latest" from lavasoft Web site and thought I had succeeded: but it is
dated 19 September. And every time I start AdAware, a window pops up
keeps reminding me that the definitions are old.

Keep trying and you'll get them.

Alias

A few minutes ago, I managed to download and install the latest
definitions, dated 4 october, from lavasoft website. The URL of the zip
file is: http://download.lavasoft.com/updates/defs.zip
Attempts to update from inside the AdAware program continue to fail,
and give an error message.
 
D

darkrats

I also got the Oct 4th update.

This problem with Lavasoft is ongoing at this time. I've sent email to their
support department, but they are not responding. With a large user base, you
would think that someone at the top would take a few minutes to let us know
what's going on. But then, all of the popular sites like Neowin appear to be
ignoring or are unaware of the problem.



witan said:
Alias~- said:
witan said:
Roberto wrote:

Just been to the site.
The file won't download manually ?
It just freeze's

Yes I'm having that same problem.
I'll try getting the file manually.

Anyone else experiencing problems getting definition updates for
AdAware ?
Went to their USA site ( lavasoftusa.com ) which looks like it's been
recently
updated and got the manual file from there. But on several PCs the
internal
AdAware updater just stalls at around ~5%.
As of 8.50PM local [SA] time update is working

rgds
Roberto

It stops at 5% or even less, and behaves funny. I tried to download the
"latest" from lavasoft Web site and thought I had succeeded: but it is
dated 19 September. And every time I start AdAware, a window pops up
keeps reminding me that the definitions are old.

Keep trying and you'll get them.

Alias

A few minutes ago, I managed to download and install the latest
definitions, dated 4 october, from lavasoft website. The URL of the zip
file is: http://download.lavasoft.com/updates/defs.zip
Attempts to update from inside the AdAware program continue to fail,
and give an error message.
 
G

Guest

I tried that and it says "error while downloading definitions" Perhaps this
is a corrupted file. I am not a registered use so how do I contact Lavasoft
to make them aware of this situation?
 
D

darkrats

You can't. Apparently they're having major server problems, and have decided
to ignore any queries about it. Don't know how they figure that's good for
customer relations, but that is the way a lot of companies treat their
userbase these days.

For those who need the latest update (Oct 4/06), I've put a copy here:

http://rapidshare.de/files/35736152/defs_4.10.2006.zip.html

If this isn't allowed in this MS newsgroup, I'm sure they will get around to
deleting it. Otherwise enjoy!
 
G

Guest

I tried the manual download and it says "error downloading definitions" and
in Ad Aware SE Personal it says the file couldn't be downloaded and it could
be corrupt.
Thanks anyways.
 
G

Guest

I tried the free download and it keeps showing the paypal options. Now what?
Am I doing this wrong?
 
D

darkrats

Looks like the downloads are working again, so just go back to the Lavasoft
site and do a manual download.
 

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