active directory users and computers default actions

G

Gary Hunter

Out of the box, starting active directory users and computers and
double clicking on a user's name does not open the user's property
window but it does do so on one site that I administer. How do I make
this happen on my own site?
 
C

Cary Shultz [A.D. MVP]

Gary,

I am not sure that I follow what you are saying. Are you saying that
without any 'intervention' when you open up the Active Directory Users and
Computers MMC if you go to a user account object and double-click on it
nothing happens ( meaning it does not open up )? What happens if you right
click the individual user account object and select 'Properties'?

Further, are you stating that this is 'out-of-the-box' behavior?

I would suggest that there is something going on with your environment as
'out-of-the-box' behavior is that when you double-click on a user account
object it pops open. Same thing if you right click and select 'properties'.

So, let's look at your environment. Are you sitting at the DC itself when
doing this? At what SP level are your DCs? How many DCs do you have? Does
this happen on all DCs? Do you have your DCs in Terminal Services - Remote
Administration mode? If yes, what happens when you try via this method? Do
you have the ADMINPAK installed on any WIN2000 Pro systems? Are you trying
via this method? What user account are you using? What happens if you try
to open up another MMC, such as ADS, DNS, DHCP, etc.?

This is a starting point.

HTH,

Cary
 
A

Ace Fekay [MVP]

In
Cary Shultz said:
Gary,

I am not sure that I follow what you are saying. Are you saying that
without any 'intervention' when you open up the Active Directory
Users and Computers MMC if you go to a user account object and
double-click on it nothing happens ( meaning it does not open up )?
What happens if you right click the individual user account object
and select 'Properties'?

Further, are you stating that this is 'out-of-the-box' behavior?

I would suggest that there is something going on with your
environment as 'out-of-the-box' behavior is that when you
double-click on a user account object it pops open. Same thing if
you right click and select 'properties'.

So, let's look at your environment. Are you sitting at the DC itself
when doing this? At what SP level are your DCs? How many DCs do you
have? Does this happen on all DCs? Do you have your DCs in Terminal
Services - Remote Administration mode? If yes, what happens when you
try via this method? Do you have the ADMINPAK installed on any
WIN2000 Pro systems? Are you trying via this method? What user
account are you using? What happens if you try to open up another
MMC, such as ADS, DNS, DHCP, etc.?

This is a starting point.

HTH,

Cary

Me thinks it's a DNS issue... If he's using some other DNS other than the
internal one, then that would cause this. I would start by making sure only
the internal DNS server is listed in IP properties (remove the ISP's DNS in
IP properties, if it exists).

:)



--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS-IS" with no warranties and confers no
rights.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
 
G

Gary Hunter

Confused but subject closed
1. On a machine with both exchange server and AD ( 2000
Server + exchange Server or SBSS 2000, "Active Directory
Users and Computers" appears by default in 2 start menu
locations - as an entry under "administrative tools" and
as an entry under "Microsoft Exchange". These 2 appear
to be the same but behave diffferently."
Under "administrative tools" double clicking on a user
name has no effect but under "Microsoft exchange" it opens
the properties page.
2. Running MMC and adding "active Directory users and
Computers" Snap in does work with double click but
doesn't include the exchange tabs.

This tried on our server and on a test server running
SBS2000.

Thanks for your responses
-----Original Message-----
In Cary Shultz [A.D. MVP] <[email protected]> posted their thoughts, then I
offered mine
Gary,

I am not sure that I follow what you are saying. Are you saying that
without any 'intervention' when you open up the Active Directory
Users and Computers MMC if you go to a user account object and
double-click on it nothing happens ( meaning it does not open up )?
What happens if you right click the individual user account object
and select 'Properties'?

Further, are you stating that this is 'out-of-the-box' behavior?

I would suggest that there is something going on with your
environment as 'out-of-the-box' behavior is that when you
double-click on a user account object it pops open. Same thing if
you right click and select 'properties'.

So, let's look at your environment. Are you sitting at the DC itself
when doing this? At what SP level are your DCs? How many DCs do you
have? Does this happen on all DCs? Do you have your DCs in Terminal
Services - Remote Administration mode? If yes, what happens when you
try via this method? Do you have the ADMINPAK installed on any
WIN2000 Pro systems? Are you trying via this method? What user
account are you using? What happens if you try to open up another
MMC, such as ADS, DNS, DHCP, etc.?

This is a starting point.

HTH,

Cary

Me thinks it's a DNS issue... If he's using some other DNS other than the
internal one, then that would cause this. I would start by making sure only
the internal DNS server is listed in IP properties (remove the ISP's DNS in
IP properties, if it exists).

:)



--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS-IS" with no warranties and confers no
rights.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
--
=================================


.
 
A

Ace Fekay [MVP]

In
Gary Hunter said:
Confused but subject closed
1. On a machine with both exchange server and AD ( 2000
Server + exchange Server or SBSS 2000, "Active Directory
Users and Computers" appears by default in 2 start menu
locations - as an entry under "administrative tools" and
as an entry under "Microsoft Exchange". These 2 appear
to be the same but behave diffferently."
Under "administrative tools" double clicking on a user
name has no effect but under "Microsoft exchange" it opens
the properties page.
2. Running MMC and adding "active Directory users and
Computers" Snap in does work with double click but
doesn't include the exchange tabs.

This tried on our server and on a test server running
SBS2000.

Thanks for your responses

Before you close the subject, just want to point out, the one that installs
with Exchange is the one that you would need to use since it has the extra
extensions for the Exchange user settings. The default (under Admint Tools)
must have got corrupted. When you add the ADUC thru an MMC, it will add the
default one.

The proper way to add the one you need to adminster users' Exchange settings
is done by running the Exchange setup off the Exchange CDROM and choosing
*just* the admin tools. This can be run on a client workstation as well.

The other way to run it is to extract all the DLLs associated with the
Exchange ADUC, but that's a PITA to do.



--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS-IS" with no warranties and confers no
rights.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
 

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