Activation and Phone # problem

[lkzg]

My xp disc is original to my computer. After trying several things to try and
fix a problem in the device manager that hasn't allowed me to get on the
internet in weeks, I decided to reinstall xp. Get to the activation page and
still can't connect to the internet. I then tried calling the two numbers but
nothing. You don't hear it ring or anything--just dead silence. So since my
computer is over 5 yrs aol, I am thinking the #s have changed. Since I can't
even get into the system now w/o reactivating I am at a loss---any working
phone # would greatly be appreciated.

 

[DL]

A repair installation or a clean installation (Where you deleted partitions
in the process)?
Did you install the drivers origonally supplied with your PC?
From recollection, windows should function for xx uses / days even if not
activated

 

[lkzg]

It was a repair I thought but it did not have a choice listed as thus--so I
marked reinstall. I did not reformat.
If you mean my Dell disc of drivers, it also said it could not find them.
When windows did the personalization, it asked for user names so I did mine
as LindaG. When it went to log on page, it already had lkzg, which is mine so
I selected that one. That is the admin one and I must have gotten confused by
adding my name. Do u understand what I am trying to say?

 

[Tom Willett]

You need to go to Dell and download and install the appropriate drivers.

: It was a repair I thought but it did not have a choice listed as thus--so
I
: marked reinstall. I did not reformat.
: If you mean my Dell disc of drivers, it also said it could not find them.
: When windows did the personalization, it asked for user names so I did
mine
: as LindaG. When it went to log on page, it already had lkzg, which is mine
so
: I selected that one. That is the admin one and I must have gotten confused
by
: adding my name. Do u understand what I am trying to say?
: --
: Linda
:
:
: "DL" wrote:
:
: > A repair installation or a clean installation (Where you deleted
partitions
: > in the process)?
: > Did you install the drivers origonally supplied with your PC?
: > From recollection, windows should function for xx uses / days even if
not
: > activated
: >
: >
: > : > > My xp disc is original to my computer. After trying several things to
try
: > > and
: > > fix a problem in the device manager that hasn't allowed me to get on
the
: > > internet in weeks, I decided to reinstall xp. Get to the activation
page
: > > and
: > > still can't connect to the internet. I then tried calling the two
numbers
: > > but
: > > nothing. You don't hear it ring or anything--just dead silence. So
since
: > > my
: > > computer is over 5 yrs aol, I am thinking the #s have changed. Since I
: > > can't
: > > even get into the system now w/o reactivating I am at a loss---any
working
: > > phone # would greatly be appreciated.
: > > --
: > > Linda
: >
: >
: >

 

[lkzg]

How do I do that if I can't get into my computer? Sorry if that sounds dumb.

 

[Tom Willett]

Take it to a reputable computer repair service.

: How do I do that if I can't get into my computer? Sorry if that sounds
dumb.
:
: --
: Linda
:
:
: "Tom Willett" wrote:
:
: > You need to go to Dell and download and install the appropriate drivers.
: >
: > : > : It was a repair I thought but it did not have a choice listed as
thus--so
: > I
: > : marked reinstall. I did not reformat.
: > : If you mean my Dell disc of drivers, it also said it could not find
them.
: > : When windows did the personalization, it asked for user names so I
did
: > mine
: > : as LindaG. When it went to log on page, it already had lkzg, which is
mine
: > so
: > : I selected that one. That is the admin one and I must have gotten
confused
: > by
: > : adding my name. Do u understand what I am trying to say?
: > : --
: > : Linda
: > :
: > :
: > : "DL" wrote:
: > :
: > : > A repair installation or a clean installation (Where you deleted
: > partitions
: > : > in the process)?
: > : > Did you install the drivers origonally supplied with your PC?
: > : > From recollection, windows should function for xx uses / days even
if
: > not
: > : > activated
: > : >
: > : >
: > : > : > : > > My xp disc is original to my computer. After trying several things
to
: > try
: > : > > and
: > : > > fix a problem in the device manager that hasn't allowed me to get
on
: > the
: > : > > internet in weeks, I decided to reinstall xp. Get to the
activation
: > page
: > : > > and
: > : > > still can't connect to the internet. I then tried calling the two
: > numbers
: > : > > but
: > : > > nothing. You don't hear it ring or anything--just dead silence. So
: > since
: > : > > my
: > : > > computer is over 5 yrs aol, I am thinking the #s have changed.
Since I
: > : > > can't
: > : > > even get into the system now w/o reactivating I am at a loss---any
: > working
: > : > > phone # would greatly be appreciated.
: > : > > --
: > : > > Linda
: > : >
: > : >
: > : >
: >
: >
: >

 

[DL]

Do you have all the disks that were origonally supplied with your PC?
Usually that would be a Winxp or recovery cd and a drivers cd

 

[Patrick Keenan]

How do I do that if I can't get into my computer? Sorry if that sounds
dumb.

Use another system, in the same way that you are posting your questions.

On the back or bottom of your Dell, there's a Service Tag number. Go to
Dell Support, enter that number, and you'll find all the drivers specific to
your system. Get the basic network, chipset, and video drivers, save them
to disk, and install them.

HTH
-pk

 

[lkzg]

I have all the original discs but if I can't access anything w/o activating
xp--dumb ?--but how am I able to install drivers or anything? If I don't give
it the a.code, it just backs out to the log on box. I tried both names listed
but still couldn't get on w/o activating.