Acronis True Image v9 ... where is registration number kept with XP OS

M

MEL

I have a new computer. I went to install my Acronis True Image v9 but low
and behold, NO registration number on the CD or sleeve. I have the retail
box but nothing is in it. Acronis cannot find my account so maybe I never
registered with them? It isn't like me not to register. I had to have had
the registration # when I installed and Acronis tells me it is on the Quick
Start paper that came with the software. I've no idea where that is; have
spent the day looking but no luck (if you could see my office, you'd know
why). I still have the old hard drive from my old computer, which I'm using
in a USB external drive container for backups. I can see my Acronis True
Image installation under Programs on this hard drive. I have a Boot UP CD
created by Acronis on Feb of 2007, plus my full backups .... Of course, for
my old computer.

Can anyone think of a way I might locate my registration number on the old
hard drive or on that Boot Up CD? I'm a home user and hate to have to
purchase the entire program again when I've already paid for it. I still
can't believe I can't locate that quick start paper, as I've got old
software and installation instructions here for stuff I bought back in the
90's (probably why I can't find what I really need, I'm a packrat).

If anyone can suggest how I might find my registration number, I'd be ever
so grateful. Acronis offered nothing other than they hoped I found my quick
start. :)

My thanks for your time, if you've made it this far.

Mary
 
R

R. McCarty

On later versions of True Image, the Serial # will appear in the Help,
About feature. It's doubtful the Serial # is stored in the Registry as a
"Plain Text" string. It's possible to load a Registry Hive of a inactive
XP setup, but I don't think it would help you. Also the Boot Media
made by Acronis doesn't store the license information as the XP part
of TI does.

If you have lots ( & I mean lots ) of time you can download Virtual PC
and restore your XP image to a virtual machine. Once that's done you
can open and retrieve the Serial # from the application itself.

*Sometimes fixing certain PC problems the following rule applies
Effort * Aggravation + Time expended is more costly than just
replacing the problem App/Hardware.
 
M

MEL

Thanks for the links. I guess I've no choice. I had good results with v9 and
felt it was stable plus I already own it. You may be assured the new
registration number will be safely recorded this time.:)

I did find my registration number for v8, so I can save a bit on the
upgrade.

My thanks for the replies.

Mary
 
D

David Webb

You're welcome...and thanks for the feedback!

You'll be better off with v11.0. It has features that were not in some previous
versions. One is the ability to explore or mount a backup image from within
Windows Explorer. Very handy.
 
A

AJR

Mel - Just a thought - the Acronis Boot cd contains the complete True Image
program - you can use it to make backups.
 
P

PD43

AJR said:
Mel - Just a thought - the Acronis Boot cd contains the complete True Image
program - you can use it to make backups.

And to restore.

And make clones.

And...
 
D

David Webb

AJR,

I don't know which version you are referring to but it's not true of the latest
version 11.0. True, the rescue disk can backup and restore, even clone, but it
does NOT contain the full feature set of the installed version.

I've found this limited feature set to be the case in previous versions 7 and 10
also.
 
P

PD43

David Webb said:
AJR,

I don't know which version you are referring to but it's not true of the latest
version 11.0. True, the rescue disk can backup and restore, even clone, but it
does NOT contain the full feature set of the installed version.

I've found this limited feature set to be the case in previous versions 7 and 10
also.

It certainly contains enough to do what most people would want to do
outside of Windows.
 
S

starcat

MEL said:
I have a new computer. I went to install my Acronis True Image v9 but low
and behold, NO registration number on the CD or sleeve. I have the retail
box but nothing is in it. Acronis cannot find my account so maybe I never
registered with them? It isn't like me not to register. I had to have had
the registration # when I installed and Acronis tells me it is on the Quick
Start paper that came with the software. I've no idea where that is; have
spent the day looking but no luck (if you could see my office, you'd know
why). I still have the old hard drive from my old computer, which I'm using
in a USB external drive container for backups. I can see my Acronis True
Image installation under Programs on this hard drive. I have a Boot UP CD
created by Acronis on Feb of 2007, plus my full backups .... Of course, for
my old computer.

Can anyone think of a way I might locate my registration number on the old
hard drive or on that Boot Up CD? I'm a home user and hate to have to
purchase the entire program again when I've already paid for it. I still
can't believe I can't locate that quick start paper, as I've got old
software and installation instructions here for stuff I bought back in the
90's (probably why I can't find what I really need, I'm a packrat).

If anyone can suggest how I might find my registration number, I'd be ever
so grateful. Acronis offered nothing other than they hoped I found my
quick start. :)

My thanks for your time, if you've made it this far.

Mary


I use version 11.0, but the same thing happened to me. I had the serial
number stored on my failed hard drive (big DUH moment). I'm usually
meticulous about such things. Anyway, I ended up downloading the free trial
of version 11, which enabled me to restore my drive to the new one (I had a
full image stored, and it worked perfectly). Since you're a couple of
versions back, I don't know if that will work for you, but it's worth
considering.
 

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