Acronis hangs on recovery


S

Simon

Acronis True Image Workstation hangs when recovering an image in 2
circumstances:

1. If I try to recover an active partition C drive image from Windows,
it reboots, goes into a DOS version of Acronis and analyses my
partitions. It analyses a couple of drives (I assume my physical C and
logical E and G) then freezes at analyzing partition 0-0 (possibly in
my logical D drive). I have to switch off the PC.

2. If I recover using an Acronis boot up CD and go into the DOS
Acronis, I can choose the safe Acronis or the full Acronis. If I
choose "safe", I can select an image on any of my hard drives and it
works fine. My CD drive doesn't show up (I assume because it is in
safe mode). If I choose "full", after a lot of disc chugging, the full
version loads up and I have access to my CD/DVD drive but if I try to
restore any image (including an image from another hard drive), I get
the same problem as above.

All my disc drives are healthy and I am positive the problem is not
with them.

I really like Acronis True Image but I can only restore images stored
on a hard drive. I want to restore aimages from DVD as well.
 
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P

Pegasus \(MVP\)

Simon said:
Acronis True Image Workstation hangs when recovering an image in 2
circumstances:

1. If I try to recover an active partition C drive image from Windows,
it reboots, goes into a DOS version of Acronis and analyses my
partitions. It analyses a couple of drives (I assume my physical C and
logical E and G) then freezes at analyzing partition 0-0 (possibly in
my logical D drive). I have to switch off the PC.

2. If I recover using an Acronis boot up CD and go into the DOS
Acronis, I can choose the safe Acronis or the full Acronis. If I
choose "safe", I can select an image on any of my hard drives and it
works fine. My CD drive doesn't show up (I assume because it is in
safe mode). If I choose "full", after a lot of disc chugging, the full
version loads up and I have access to my CD/DVD drive but if I try to
restore any image (including an image from another hard drive), I get
the same problem as above.

All my disc drives are healthy and I am positive the problem is not
with them.

I really like Acronis True Image but I can only restore images stored
on a hard drive. I want to restore aimages from DVD as well.

Your questions have nothing to do with Windows but everything
with the native Acronis mode (which you call DOS). You are more
likely to find help in the Acronis FAQs or by writing to the Acronis
HelpDesk than in this Windows forum.
 
R

Rock

Simon said:
Acronis True Image Workstation hangs when recovering an image in 2
circumstances:

1. If I try to recover an active partition C drive image from Windows,
it reboots, goes into a DOS version of Acronis and analyses my
partitions. It analyses a couple of drives (I assume my physical C and
logical E and G) then freezes at analyzing partition 0-0 (possibly in
my logical D drive). I have to switch off the PC.

2. If I recover using an Acronis boot up CD and go into the DOS
Acronis, I can choose the safe Acronis or the full Acronis. If I
choose "safe", I can select an image on any of my hard drives and it
works fine. My CD drive doesn't show up (I assume because it is in
safe mode). If I choose "full", after a lot of disc chugging, the full
version loads up and I have access to my CD/DVD drive but if I try to
restore any image (including an image from another hard drive), I get
the same problem as above.

All my disc drives are healthy and I am positive the problem is not
with them.

I really like Acronis True Image but I can only restore images stored
on a hard drive. I want to restore aimages from DVD as well.

I suggest you contact Acronis Tech support or post to their support forum.
 
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N

Noncompliant

Just wondering where it would write the image restoration if there is no
apparent empty space, no partition deletion mentioned...
 

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