Acrobat reader 6.0

R

ricky

is this compatible with acrobat reader 6.0 because every
time i open acrobat reader 6.0 it keep reinstalling. i
know i didn't have this issue before.

can anyone check if this is a problem?
 
B

Bill Sanderson

I believe you have a problem with the Windows installer, rather than a
compatibility issue between Acrobat Reader and Microsoft Antispyware.

Can you clarify exactly the behavior you are seeing?

When you open Acrobat Reader--what product do you see reinstalling?
 
R

ricky

I see Acrobat reader 6.0 reinstalling but i already
uninstall Acrobat reader 6.0 because i heard there's a
new version 7.0. Is Acrobat reader 7.0 free to download?
and does it contains spyware?
 
B

Bill Sanderson

OK - here's what I suggest to fix this issue:

1) download Microsoft's Windows Installer cleanup app from:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Use it to remove the installer entries for Acrobat Reader 6 from your
system.

Once this completes, then download and install version 7 from Adobe. It is
free, and doesn't contain spyware:

http://www.adobe.com/products/acrobat/alternate.html

I recommend installing 7 on Windows 2000, XP or Windows Server 2003 machines
because 6.x versions prior to 6.0.3 contain a security flaw. Version 7 does
not install on 9.x or Windows Millennium edition machines, however.

I believe that sequence will solve your issue and give you back the
capabilities of Adobe reader--let us know.
 
R

rick

i uninstall acrobat reader 6.0 and it left behind folders
and files can i delete it manually or can i just install
the newer version on that folder and it will install over
those files
 
B

Bill Sanderson

I'd go ahead and just install over that stuff--I've done a couple of dozen
without ever looking to see whether this issue existed--Adobe is pretty
trustworthy on their install/uninstall routines, I think.
 
D

DennisF

Acrobat reader 7.0 was released a few weeks ago. Go to
the Adobe site and download and install the newest
version and see if you continue to have problems.
 

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