Acrobat I.E. Helper

[Dorene]

Acrobat I.E. Helper does not shutdown when exiting the
internet. I tried the Acrobat website but they pointed
me to Microsoft. Could not get help there. I checked
the service control manager and found the error The
mrtRate service failed to start. The system can not find
the file specified. Where do I get the file to correct
this? I have Windows XP Home Edition.

 

[Mike Burgess]

Dorene,
Try uninstalling Adobe and installing a fresh copy?
Do you have Quicken installed? (near the bottom of page)
http://www.eventid.net/display.asp?eventid=7000&eventno=108
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-09-04]
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