Account restricted

[Guest]

I recently had a computer crash and had to take it in to have xp reinstalled.
since then I have been unable to reinstall i-tunes. I get a couple error
messages stating that certain registry keys can not be written (access
denied, errors 1406,1402) then a failure message error 1603. I am set up as
an administrator. I have poured through dozens of threads on this board
looking for answers to no avail. I have double and triple checked my
privledges and accounts. I tried to install from safe mode but am unable to
do that. Any help would be appreciated.

 

[Michael T]

I'm not possitive, but I thought iTunes depended on QuickTime being
installed first?

 

[Guest]

Quick time is loaded as part of the install as it is the backbone of the
player/service. QuickTime does get succesfully installed but the remainder
fails shortly after that portion.

 

[Michael T]

Is there a tech support forum web site or phone number for iTunes?

 

[Michael T]

I have been unable to reinstall i-tunes. I get a couple error
including failure message error 1603.

http://support.installshield.com/kb/view.asp?articleid=Q107249

 

[Guest]

I've tried a variety of software updating of installshield as well as some
registry edits to no avail. I've tried some stuff from itunes as well.

 

[Michael T]

So have you concluded it is not a problem with InstallShield (IS) - but with
the iTunes installation program?

You could try installing a different application (that uses InstallShield)
to see if any IS install program will work.

For example, you could try to download and install a free version of
Musicmatch Jukebox at
http://tinyurl.com/6vr2x

Or a simpler application to install is one I wrote a couple of years ago
(AccessBase 2000) at:
http://www.linearcorp.com/accessbase2000.asp

Note: These are large programs, so if you are *not* using broadband you may
want to try something else.

Finally, you did not say whether you have exhausted the tips (or solutions)
suggested at:
http://support.installshield.com/kb/view.asp?articleid=Q107249

Keep us posted.

 

[Guest]

I recently had a computer crash and had to take it in to have xp reinstalled.
since then I have been unable to reinstall i-tunes. I get a couple error
messages stating that certain registry keys can not be written (access
denied, errors 1406,1402) then a failure message error 1603. I am set up as
an administrator. I have poured through dozens of threads on this board
looking for answers to no avail. I have double and triple checked my
privledges and accounts. I tried to install from safe mode but am unable to
do that. Any help would be appreciated.

 

[Guest]

Have you had any success getting this resolved? I'm having the same
problems...

 

[Ronnie Vernon MVP]

Have you had any success getting this resolved? I'm having the same
problems...

These error messages are specific to the ITunes software. See the following
website for help with this problem.

Troubleshooting iTunes and iPod Software installation on Windows
http://docs.info.apple.com/article.html?artnum=93976