Access violation - c0000005 exception error

L

Luizcf

My computer is a pentium III 750, 256Mb, with w2000
professional.
It's crashing (blue screen and shutdown) two or three
times when i start it. But after it run normally. This
problem is totally random. I read the dr.watson log and I
get the exception c0000005 for many application (pid).I
tested my memory and it is OK. I need help.
 
M

Mistoffolees

Luizcf said:
My computer is a pentium III 750, 256Mb, with w2000
professional.
It's crashing (blue screen and shutdown) two or three
times when i start it. But after it run normally. This
problem is totally random. I read the dr.watson log and I
get the exception c0000005 for many application (pid).I
tested my memory and it is OK. I need help.

This is exception error is as it ways --- access violoation. Just what are some
of the specific applications that are triggering it? What other applications are
runining in the computer at the time the crash occurs? Any specific system file
or service mentioned in the top 4 lines of the Blue Screen? Same memory
location mentioned? Repost with more information.
 
L

Luizcf

-----Original Message-----


This is exception error is as it ways --- access violoation. Just what are some
of the specific applications that are triggering it? What other applications are
runining in the computer at the time the crash occurs? Any specific system file
or service mentioned in the top 4 lines of the Blue Screen? Same memory
location mentioned? Repost with more information.
___________________________________
Hello Mistoffoless,
Thanks for your atention.
I'm sending for you a log of last crash that happened to
computer. Sorry, something is in portuguese language.

Luizcf.

Application exception :
application: (pid=1124)
Date and time: 24/11/2003 às 15:33:53.417
exception error : c0000005 (access violation)

*----> System information<----*
Computer name: Home
User Name: xxxx
number of processor: 1
Type of processor: x86 Family 6 Model 8 Stepping 6
Windows version: 2000: 5.0
Actual version: 2195
Service Pack: 2
Actual type: Uniprocessor Free
Registered companhy: Home
Registered owner: yyyy

*----> Tasks<----*
0 Idle.exe
8 System.exe
136 SMSS.exe
164 CSRSS.exe
184 WINLOGON.exe
212 SERVICES.exe
232 LSASS.exe
404 svchost.exe
432 SPOOLSV.exe
460 Ctsvccda.exe
472 DefWatch.exe
488 svchost.exe
524 Rtvscan.exe
604 regsvc.exe
620 mstask.exe
692 WinMgmt.exe
1088 explorer.exe
840 sm56hlpr.exe
1032 CTNotify.exe
536 Ctmix32.exe
1036 hpztsb04.exe
1140 VPTray.exe
1168 Mediadet.exe
1176 internat.exe
1124 lupo.exe
648 DRWTSN32.exe
0 _Total.exe

(00400000 - 00778000)
(78460000 - 784DF000)
(77E80000 - 77F3C000)
(77E10000 - 77E74000)
(77F40000 - 77F7C000)
(10000000 - 1000A000)
(77550000 - 77581000)
(77DB0000 - 77E0B000)
(77120000 - 7718E000)
(75000000 - 75009000)
(74FE0000 - 74FF3000)
(78000000 - 78046000)
(74FD0000 - 74FD8000)
(68070000 - 68077000)
(66600000 - 66607000)
(6E390000 - 6E396000)
(75E30000 - 75E4A000)
(77540000 - 77549000)
(69AF0000 - 69B0D000)
(77800000 - 7781D000)
(77950000 - 7797A000)
(77BF0000 - 77C01000)
(77980000 - 779A4000)
(75120000 - 7516F000)
(77BE0000 - 77BEF000)
(75170000 - 75176000)
(75100000 - 75110000)
(77A50000 - 77B3C000)
(77C70000 - 77CBA000)
(783C0000 - 7844F000)
(77C10000 - 77C6E000)
(77B50000 - 77BD9000)
(74F80000 - 74F9F000)
(5F580000 - 5F5A6000)
(6F920000 - 6F928000)
(77090000 - 77097000)

Despejo de estado para o identificador do segmento 0x2a8

eax=00000163 ebx=00000000 ecx=00000004 edx=ffffffff
esi=00000000 edi=77e132a5
eip=00417c60 esp=0012fd88 ebp=00000163 iopl=0 nv
up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000206


functions: <nosymbols>
00417c4e 8be8 mov ebp,eax
00417c50 750a jnz 0041af5c
00417c52 33c0 xor eax,eax
00417c54 5d pop ebp
00417c55 5f pop edi
00417c56 5e pop esi
00417c57 5b pop ebx
00417c58 83c40c add esp,0xc
00417c5b c3 ret
00417c5c 8b5c242c mov ebx,
[esp+0x2c] ss:00bbd35b=????????
FAULT -> 00417c60 f7430c0c010000 test dword ptr
[ebx+0xc],0x10c ds:00a8d5d2=????????
00417c67 7409 jz 00420772
00417c69 8b4318 mov eax,
[ebx+0x18] ds:00a8d5d2=????????
00417c6c 89442418 mov
[esp+0x18],eax ss:00bbd35b=????????
00417c70 eb08 jmp 0042437a
00417c72
c744241800100000
ss:00bbd35b=????????
mov dword ptr
[esp+0x18],0x1000
00417c7a 837c241000 cmp dword ptr
[esp+0x10],0x0 ss:00bbd35b=????????
00417c7f 0f84dc000000 je 00417d61
00417c85 8b430c mov eax,
[ebx+0xc] ds:00a8d5d2=????????
00417c88 2508010000 and eax,0x108
00417c8d 7433 jz 004207c2
00417c8f 8b5304 mov edx,
[ebx+0x4] ds:00a8d5d2=????????

*----> Rastreamento regressivo da pilha<----*
(trace)
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4
function name
00000163 00000000 00000000 00000000 00000000 00000000 !
<nosymbols>

*----> Despejo (dump) simplificado da pilha (stack)<----*
0012fd88 5a 55 e1 77 a5 32 e1 77 - 00 00 00 00 42 00 00
00 ZU.w.2.w....B...
0012fd98 63 01 00 00 48 3d 73 00 - 44 1a 42 00 67 22 40
00 c...H=s.D.B.g"@.
0012fda8 48 3d 73 00 63 01 00 00 - 01 00 00 00 00 00 00
00 H=s.c...........
0012fdb8 c8 a2 e1 77 6c 9f 40 00 - a5 32 e1 77 2e 69 e8
77 [email protected]
0012fdc8 14 00 00 00 bc fd 12 00 - d8 09 00 00 b0 ff 12
00 ................
0012fdd8 ab d2 56 77 00 41 55 77 - a5 00 00 00 2c fe 12
00 ..Vw.AUw....,...
0012fde8 ce 31 56 77 00 00 00 00 - f8 fd 12 00 2e 69 e8
77 .1Vw.........i.w
0012fdf8 34 00 00 00 87 00 00 00 - 14 ff 12 00 1c ff 12
00 4...............
0012fe08 00 00 00 c0 50 ff 40 00 - 90 00 29 00 84 00 00
00 ....P.@...).....
0012fe18 00 00 00 00 98 2e e1 77 - 90 00 29 00 01 02 00
00 .......w..).....
0012fe28 1e 00 00 00 5a 55 e1 77 - 53 fd 40 00 07 00 00
00 ....ZU.wS.@.....
0012fe38 04 00 00 00 5a 55 e1 77 - a5 32 e1 77 2e 69 e8
77 ....ZU.w.2.w.i.w
0012fe48 19 58 e1 77 01 00 00 00 - 12 00 00 00 a5 32 e1
77 .X.w.........2.w
0012fe58 27 58 e1 77 19 58 e1 77 - 20 00 00 00 90 00 29
00 'X.w.X.w .....).
0012fe68 6f 39 e1 77 00 00 00 00 - d8 3a e1 77 14 ff 12
00 o9.w.....:.w....
0012fe78 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
0012fe88 20 41 80 00 00 e0 fd 7f - 19 58 e1 77 c0 fe 12
00 A.......X.w....
0012fe98 9d 56 e1 77 14 ff 12 00 - 00 00 00 00 00 00 00
00 .V.w............
0012fea8 00 00 00 00 00 00 00 00 - c9 56 e1 77 a5 32 e1
77 .........V.w.2.w
0012feb8 27 58 e1 77 19 58 e1 77 - 5a 55 e1 77 14 06 41
00 'X.w.X.wZU.w..A.

Despejo de estado para o identificador do segmento 0x360

eax=77542bda ebx=00000002 ecx=00000000 edx=00000000
esi=7846281e edi=00000002
eip=78462829 esp=00d8ff24 ebp=00d8ff70 iopl=0 nv
up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000246


function: NtWaitForMultipleObjects
7846281e b8e9000000 mov eax,0xe9
78462823 8d542404 lea edx,
[esp+0x4] ss:0181d4f7=????????
78462827 cd2e int 2e
78462829 c21400 ret 0x14

*----> Rastreamento regressivo da pilha<----*
(trace)

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Nome
da função
00D8FF70 77E86E1A 00D8FF48 00000001 00000000 00000000
ntdll!NtWaitForMultipleObjects
00D8FFB4 77E8758A 00000000 7FFDEBF8 00000000 00000000
kernel32!WaitForMultipleObjects
00D8FFEC 00000000 77542BDA 00000000 00000000 000000C8
kernel32!SetFilePointer

*----> Despejo simplificado da pilha<----*
00d8ff24 da 6d e8 77 02 00 00 00 - 48 ff d8 00 01 00 00
00 .m.w....H.......
00d8ff34 00 00 00 00 00 00 00 00 - f8 eb fd 7f 00 00 00
00 ................
00d8ff44 00 00 00 00 88 00 00 00 - 84 00 00 00 e0 11 44
81 ..............D.
00d8ff54 70 ac 7f be 28 11 f4 77 - 00 20 50 c0 50 9b 92
81 p...(..w. P.P...
00d8ff64 00 00 00 00 ac ac 7f be - 00 00 00 00 b4 ff d8
00 ................
00d8ff74 1a 6e e8 77 48 ff d8 00 - 01 00 00 00 00 00 00
00 .n.wH...........
00d8ff84 00 00 00 00 00 00 00 00 - 1a 2c 54 77 02 00 00
00 .........,Tw....
00d8ff94 a4 ff d8 00 00 00 00 00 - ff ff ff ff 00 00 00
00 ................
00d8ffa4 88 00 00 00 84 00 00 00 - 00 00 00 00 7b 10 43
80 ............{.C.
00d8ffb4 ec ff d8 00 8a 75 e8 77 - 00 00 00 00 f8 eb fd
7f .....u.w........
00d8ffc4 00 00 00 00 00 00 00 00 - 00 d0 fd 7f 00 00 00
00 ................
00d8ffd4 c0 ff d8 00 00 00 00 00 - ff ff ff ff 5b 61 e8
77 ............[a.w
00d8ffe4 80 b5 e8 77 00 00 00 00 - 00 00 00 00 00 00 00
00 ...w............
00d8fff4 da 2b 54 77 00 00 00 00 - 00 00 00 00 c8 00 00
00 .+Tw............
00d90004 00 01 00 00 ff ee ff ee - 02 10 00 00 00 00 00
00 ................
00d90014 00 fe 00 00 00 00 10 00 - 00 20 00 00 00 02 00
00 ......... ......
00d90024 00 20 00 00 2f 04 00 00 - ff ef fd 7f 05 00 08
06 . ../...........
00d90034 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00
00 ................
00d90044 98 05 d9 00 0f 00 00 00 - f8 ff ff ff 50 00 d9
00 ............P...
00d90054 50 00 d9 00 40 06 d9 00 - 00 00 00 00 00 00 00
00 P...@...........

Despejo de estado para o identificador do segmento 0x3f4

eax=77563ab1 ebx=00000000 ecx=00130928 edx=00000000
esi=78462226 edi=00eaff90
eip=78462231 esp=00eaff7c ebp=00eaff98 iopl=0 nv
up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038
gs=0000 efl=00000206


function: ZwDelayExecution
78462226 b832000000 mov eax,0x32
7846222b 8d542404 lea edx,
[esp+0x4] ss:0193d54f=????????
7846222f cd2e int 2e
78462231 c20800 ret 0x8

*----> Rastreamento regressivo da pilha<----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Nome
da função
00EAFF98 77563AC8 00000BB8 00000000 0012EEBC 0000000E
ntdll!ZwDelayExecution
00000001 00000000 00000000 00000000 00000000 00000000
winmm!joyReleaseCapture
 
M

Mistoffolees

Luizcf said:
___________________________________
Hello Mistoffoless,
Thanks for your atention.
I'm sending for you a log of last crash that happened to
computer. Sorry, something is in portuguese language.

Luizcf.

Application exception :
application: (pid=1124)
Date and time: 24/11/2003 às 15:33:53.417
exception error : c0000005 (access violation)

*----> System information<----*
Computer name: Home
User Name: xxxx
number of processor: 1
Type of processor: x86 Family 6 Model 8 Stepping 6
Windows version: 2000: 5.0
Actual version: 2195
Service Pack: 2
Actual type: Uniprocessor Free
Registered companhy: Home
Registered owner: yyyy

*----> Tasks<----*
0 Idle.exe
8 System.exe
136 SMSS.exe
164 CSRSS.exe
184 WINLOGON.exe
212 SERVICES.exe
232 LSASS.exe
404 svchost.exe
432 SPOOLSV.exe
460 Ctsvccda.exe
472 DefWatch.exe
488 svchost.exe
524 Rtvscan.exe
604 regsvc.exe
620 mstask.exe
692 WinMgmt.exe
1088 explorer.exe
840 sm56hlpr.exe
1032 CTNotify.exe
536 Ctmix32.exe
1036 hpztsb04.exe
1140 VPTray.exe
1168 Mediadet.exe
1176 internat.exe
1124 lupo.exe
648 DRWTSN32.exe
0 _Total.exe

<<snipped>>

What is lupo.exe? It is the cause of the access violation.
 

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