Access is denied errors when remotely administering XP

[rjs]

I just upgraded a Windows 2000 Professional machine to
Windows XP Professional. Now whenever I attempt to
remotely administer the upgraded machine, I get "Access is
denied" errors. For example, using event viewer, I am
unable to connect to the XP machine. These computers are
all in a Windows 2000 Server domain. I am logged in as an
administrator. Please help!

 

[Seaver]

Dear Customer,

Thank you for your posting.

According to your post, you encounter the "Access Denied" error when
performing remote connection on the XP Professional client.

If I have misunderstood your concern please don't hesitate to let me know.

1. Please right click the XP PC's My Computer => Properties => Remote,
ensure the "Allow users to connect remotely to this computer" is checked.

After that, click the Select Remote User option. Click the Add button, and
then add your account in it. Reboot computer and then test the situation.

2. If the problem still remains, please turn off ICF(Internet Connection
Firewall) feature on the XP computer. Complete steps to disable ICF can be
referred to from the following article:

283673 HOW TO: Enable or Disable Internet Connection Firewall in Windows XP
http://support.microsoft.com/?id=283673

Have a great day!

Sincerely,

Seaver Ren

Product Support Services
Microsoft Corporation

Get Secure! - www.microsoft.com/security

 

[Jeremy]

I am having this same issue and have been searching
Technet and newsgroups for some resolve on this. I've
seen only about 3 posts relating to it, and this was the
only one with an answer; however, this did not fix it.

My situation is:
I have a Win2K domain with some XP clients. When using
the manage computer option and connecting to a remote
computer, I get "Access is denied" for Local Users and
Groups and for Event Viewer. However, I can stop and
start services, and I can unc to C$ on remote machines.
In addition, I notice I cannot access HKLM in the
registry of remote computers.

I am able to manage remote win2K pc's in the domain.
What gives?

Thank You
Jeremy

 

[easyroc]

I am having the same problem. I have localized the problem to the
machine that you are on while trying to remote manage. If I am on a
WinXP Pro machine, I get a access denied. However, with the same
domain account, when I logon to a Win2k machine, I am able to manage a
machine remotely.

MS, please help.

 

[Seaver]

Dear Jeremy,

Thanks for the reply.

Since the scenario of your question is different from that of the original
post, according to our support policy, it's required that you open a new
post in this newsgroup: microsoft.public.windowsxp.security_admin. By
managing posts individually, we are able to serve you more efficiently with
engineering specialties and ensure that the post history remains clear for
future reference.

Your understanding and cooperation is appreciated.

Regards,

Seaver