Access denied

[jorgeguz60]

Hi this is Jorge, I have a problem, my laptop has win xp home edition
sp2 I bought a software (Rosetta Stone) which has 2 CD the installation
CD and the application...so I logged in as administrator and installed
the software..after I removed this CD and inserted the application CD
(to start using the software) and I got a message ..ACCESS DENIED
PLEASE LOGIN IN WITH ADMINISTRATOR PRIVILEGES AND TRY AGAIN...but I'm
the administrator...I did several accounts with administrator
privileges..and nothing happened....I went to regedt32 (local
machine...software....and it dosen't appear a folder with the
nameRoseta Stone...so that I can give permissions to the
software)....thanks a lot for your help

 

[Jon]

Hi this is Jorge, I have a problem, my laptop has win xp home edition
sp2 I bought a software (Rosetta Stone) which has 2 CD the installation
CD and the application...so I logged in as administrator and installed
the software..after I removed this CD and inserted the application CD
(to start using the software) and I got a message ..ACCESS DENIED
PLEASE LOGIN IN WITH ADMINISTRATOR PRIVILEGES AND TRY AGAIN...but I'm
the administrator...I did several accounts with administrator
privileges..and nothing happened....I went to regedt32 (local
machine...software....and it dosen't appear a folder with the
nameRoseta Stone...so that I can give permissions to the
software)....thanks a lot for your help

Paste in the full message (press ctrl-c when the error dialog comes up).
Make sure you are looking in exactly the right place.

Otherwise you could contact the makers
http://www2.rosettastone.com/en/support

Jon