Access Denied

[Guest]

If I try to copy, delete or moved one particular file, I
get access denied. The file is not locked by another user.
I can not open it in Word 2000 either, it says 'file can
not be found'.
I have rebooted my machine and defraged it also. To no
avail.
As this is a most important file, how can I get it back
(the file has also corrupted my backups). Or am I doomed
to losing thousands of pounds worth of information because
I used Microsoft. Microsoft appears to be at fault here.
Can anyone tell me of a solution.

 

[Gary Smith]

If I try to copy, delete or moved one particular file, I
get access denied. The file is not locked by another user.
I can not open it in Word 2000 either, it says 'file can
not be found'.

It would help a great deal if you told us the exact name of the file and
how you're trying to open it.

I have rebooted my machine and defraged it also. To no
avail.

I would not expect either of those actions to have any effect.

As this is a most important file, how can I get it back
(the file has also corrupted my backups). Or am I doomed
to losing thousands of pounds worth of information because
I used Microsoft. Microsoft appears to be at fault here.
Can anyone tell me of a solution.

Is the file actually on the backups, or is it missing? Microsoft may or
may not be at fault here, but who's at fault doesn't really matter. If I
had data that valuable, I wouldn't be relying on a single means of backup.
Neither should you.