'Access Denied' in recovery console

[Guest]

I have been trying to repair a malfunction in XP Home that doesn't allow me
to logon to Windows. When the computer boots up it displays a screen that
gives me 5 options for starting up, all of which restart the computer when
selected. I have been following the procedure in the XP support article
Q307545 to remedy this problem and I have made it as far as the command
prompt in the recovery console. However, when I try to type in the first
command 'md tmp' I receive the message 'access denied.'

Any insight into this problem would be greatly appreciated. Thanks.

 

[Rick \Nutcase\ Rogers]

Hi,

Are you in the \windows folder when you run that command? The Recovery
Console is limited to what folders can be accessed and written to.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

How would I access that folder? When I am in the recovery console The command
line has something like C:\> at the root that I am trying to type 'md tmp'
into. I have tried going to the next step and copying a file from system 32
but it gives me the same message. When I am logging into recovery console it
also does not prompt me to choose a windows installation or type an
administrative password but goes directly to the C:\> line to start typeing
commands. So perhaps this has something to do with it. But I would not know
how to remedy this either.
Thanks.

 

[Rick \Nutcase\ Rogers]

Hi,

From the C:\> prompt, type:

CD\Windows

This should give you

C:\Windows>

Then run the md temp and other commands.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org