about warcraft 2

M

Memaw

i can get it downloaed or so it says it is i let it auto download then when
i click on play warcraft it brings up a small black box which looks like it
goes to my task bar then brings up a big black screen that has dos and some
other things the goes away and comes back to my regular screen....what am i
doing wrong....it worked on windows 98 but is not working on xp....however
my son had an older computer which is windows xp and it works on his...i
don't know anything drivers but i did turn off firewall that came with
computer and turned off my norton anti virus but didn't help does anyone
have any suggestions....thanks Patsy
 
J

Jimmy S.

Hi Memaw,

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! :)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility: http://www.mlin.net/StartupCPL.shtml
or this method: http://www.pacs-portal.co.uk/startup_content.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com and then
install MS AntiSpyware from: www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



Memaw Wrote:
=================
| i can get it downloaed or so it says it is i let it auto download then when
| i click on play warcraft it brings up a small black box which looks like it
| goes to my task bar then brings up a big black screen that has dos and some
| other things the goes away and comes back to my regular screen....what am i
| doing wrong....it worked on windows 98 but is not working on xp....however
| my son had an older computer which is windows xp and it works on his...i
| don't know anything drivers but i did turn off firewall that came with
| computer and turned off my norton anti virus but didn't help does anyone
| have any suggestions....thanks Patsy
 

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