G
Guest
I've seen dozens of posts with this message/problem: "A video capture device
was not detected". I have not yet found anything that has helped me.
Here's my situation:
- Panasonic PV-GS9, connected via Firewire, in playback mode, powered on,
and powered by A/C connector (not battery).
- Firewire port on computer is integrated with SoundBlaster Audigy sound card
- Windows XP Professional, SP2, all "Windows Updates" applied
- NVIDIA GT6400 graphics card
- Windows Movie Maker 2.1
Panasonic rep confirmed that I have done everything that the camera requires.
When I first connected camera, I got "balloons" in the system tray
indicating "DV device" "Panasonic PV-GS9", etc. It is clear that the OS has
recognized the camera, and it appears that the cable is working properly. I
also get the plug-and-play dialog that asks what action you want to take.
(So far, everything looks great.)
However, when initiating the "Capture Video" wizard, I get the message "A
video capture devide was not detected."
Other things I've checked and tried:
- Tools|Options|Compatibility. Nothing there to "de-check".
- Movie Maker 2.1 has a release note about capture problems with NVIDIA
graphics card. However, I have applied all Windows updates as instructed.
- I've taken my camera to the store from which I purchased. They were able
to capture through Windows Movie Maker. Therefore, I know it can be done with
this camera and with WMM. (However, there was no way to try to compare
configurations of the store's machine versus mine...)
- Control Panel / Device Manager indicates everything functioning (no
question marks, IEEE1394 shows working properly...)
- Tried various sequences of shut-everything-down, power-up-machine,
power-up-camera, etc.
Can anyone solve this?
was not detected". I have not yet found anything that has helped me.
Here's my situation:
- Panasonic PV-GS9, connected via Firewire, in playback mode, powered on,
and powered by A/C connector (not battery).
- Firewire port on computer is integrated with SoundBlaster Audigy sound card
- Windows XP Professional, SP2, all "Windows Updates" applied
- NVIDIA GT6400 graphics card
- Windows Movie Maker 2.1
Panasonic rep confirmed that I have done everything that the camera requires.
When I first connected camera, I got "balloons" in the system tray
indicating "DV device" "Panasonic PV-GS9", etc. It is clear that the OS has
recognized the camera, and it appears that the cable is working properly. I
also get the plug-and-play dialog that asks what action you want to take.
(So far, everything looks great.)
However, when initiating the "Capture Video" wizard, I get the message "A
video capture devide was not detected."
Other things I've checked and tried:
- Tools|Options|Compatibility. Nothing there to "de-check".
- Movie Maker 2.1 has a release note about capture problems with NVIDIA
graphics card. However, I have applied all Windows updates as instructed.
- I've taken my camera to the store from which I purchased. They were able
to capture through Windows Movie Maker. Therefore, I know it can be done with
this camera and with WMM. (However, there was no way to try to compare
configurations of the store's machine versus mine...)
- Control Panel / Device Manager indicates everything functioning (no
question marks, IEEE1394 shows working properly...)
- Tried various sequences of shut-everything-down, power-up-machine,
power-up-camera, etc.
Can anyone solve this?
