A request to suspend power was denied by winword.exe

[Guest]

Hi, we are running Windows 2000 workstations with roaming profiles and Office
2003 and are having problems with Hibernation.

Our PC's will hibernate sucessfully as long as no Office 2003 applications
are running.
If you try to put a PC into hibernation with an Office application running
you get the following event logged in event Viewer:

Source: Win32k
Type: Warning
Catagory: None
Event ID: 240
Description: A request to suspend power was denied by winword.exe

Please could anyone let me kow if there is a way to force the PC to
hibernate regardless of which applications are open?

 

[Dave Patrick]

This link may help.

http://eventid.net/display.asp?eventid=240&eventno=2244&source=Win32k&phase=1

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi, we are running Windows 2000 workstations with roaming profiles and
Office
| 2003 and are having problems with Hibernation.
|
| Our PC's will hibernate sucessfully as long as no Office 2003 applications
| are running.
| If you try to put a PC into hibernation with an Office application running
| you get the following event logged in event Viewer:
|
| Source: Win32k
| Type: Warning
| Catagory: None
| Event ID: 240
| Description: A request to suspend power was denied by winword.exe
|
| Please could anyone let me kow if there is a way to force the PC to
| hibernate regardless of which applications are open?
|

 

[Guest]

Thanks for your help, I did have a look at that link before but it didn't
seem to help!!

Currently we are not using offline files and the Application Data is
currently part of our roaming profile.
The folders we use folder redirection for are My Documents, Favourites and
Cookies.

Maybe we need to use folder redirection for the Application data? Does
anyone have any ideas?