a jpg file views OK on Win XP, but not on Win 2K

[Anoop Ghanwani]

I have a jpg file at:
http://www.ee.duke.edu/~ag/lg012.jpg.

The file loads just fine in either IE 6.0 or Mozilla
on my Windows XP system at work.

However, it doesn't load in either on my Windows 2000
system at home. In IE 6.0, I just get the little
box with the red X in it. In Mozilla, I get the
following error:

---
The image "http://www.ee.duke.edu/~ag/lg012.jpg" cannot
be displayed, because it contains errors.
---

I'd appreciate any help with what might be causing
this.

Thanks,
Anoop

 

[Smile Extender]

That file is not valid jpg file. Internet Explorer recognizes it to be some
sort of "ART" file, so the file should be named as lg012.art. I don't know
which program can produce art files.

 

[Bob I]

AOL ART Image Format Support:
Be prepared to view Web images created in the AOL ART file format, which
are common on pages hosted by America Online. Download it now and you
won't have to wait for this component to install the first time you
encounter a Web page that contains an AOL ART

 

[Anoop Ghanwani]

AOL ART Image Format Support:
Be prepared to view Web images created in the AOL ART file format, which
are common on pages hosted by America Online. Download it now and you
won't have to wait for this component to install the first time you
encounter a Web page that contains an AOL ART

How do I view these on Win 2K? It seem to work fine on Win XP.

Anoop

 

[Bob I]

Install IE 5.5 or later.

Information About the Internet Explorer 5.5 Minimal, Typical, and Full
Install Options
http://support.microsoft.com/default.aspx?scid=kb;en-us;q264149

 

[Anoop Ghanwani]

Install IE 5.5 or later.

Information About the Internet Explorer 5.5 Minimal, Typical, and Full
Install Options
http://support.microsoft.com/default.aspx?scid=kb;en-us;q264149

This says that AOL ART is supported in a typical install for Internet
Explorer which is what I have. However, it doesn't work for me, so
there may be some other setting that I'm missing.

I'm using IE 6.0 with the Typical Install options.

Anoop

 

[Anoop Ghanwani]

This says that AOL ART is supported in a typical install for Internet
Explorer which is what I have. However, it doesn't work for me, so
there may be some other setting that I'm missing.

I'm using IE 6.0 with the Typical Install options.

Thanks for all the info. I did a web search on Windows 2000 support
for AOL ART and came across the following update:
http://www.microsoft.com/windows2000/downloads/recommended/aolfix/default.asp.
Installing this update fixed the problem!

Anoop

 

[Bob I]

Glad you got it up and running. Thankyou for posting back the final
resolution.