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Dave Claxon
I am trying to upgrade from W98SE to XP Home, and Setup copies the setup
files to the hard drive, the progress meter turns red saying "Restarting
computer," then goes to black screen with one line of text saying "Setup
is inspecting your computer hardware configuration." It just sits there
interminably, I let it go once as long as an hour to see if it would
ever do anything. I have eliminated everything Upgrade Advisor thought
might have an issue, I have disabled Legacy USB supportper KB282195, I
have uninstalled anti-virus, I have clean-booted W98 per KB310064, and
nothing works. At one time I even put in a different motherboard, which
I made sure was on the compatability list, with with sound, video and
LAN onboard so nothing else was plugged in, and got identical results as
with my own board. It is an intel D815EEA board with onboard sound and
LAN, ATI Rage 128 Pro video, PIII 800 Mhz, 256MB RAM, 80 GB WD hard
drive. It is a fairly clean install of W98, since I had just reformatted
and reinstalled a couple of weeks before deciding to move up to XP, and
haven't installed much of the applications yet. Does anyone have any ideas?
Thanks,
Dave
files to the hard drive, the progress meter turns red saying "Restarting
computer," then goes to black screen with one line of text saying "Setup
is inspecting your computer hardware configuration." It just sits there
interminably, I let it go once as long as an hour to see if it would
ever do anything. I have eliminated everything Upgrade Advisor thought
might have an issue, I have disabled Legacy USB supportper KB282195, I
have uninstalled anti-virus, I have clean-booted W98 per KB310064, and
nothing works. At one time I even put in a different motherboard, which
I made sure was on the compatability list, with with sound, video and
LAN onboard so nothing else was plugged in, and got identical results as
with my own board. It is an intel D815EEA board with onboard sound and
LAN, ATI Rage 128 Pro video, PIII 800 Mhz, 256MB RAM, 80 GB WD hard
drive. It is a fairly clean install of W98, since I had just reformatted
and reinstalled a couple of weeks before deciding to move up to XP, and
haven't installed much of the applications yet. Does anyone have any ideas?
Thanks,
Dave