823980 and SP-1 - Help!

V

VJ

Background: I scanned the system using McAfee and came up
empty. I have also installed Zone Alarm. Windows Update
automatically brought up the security patch for the RPC
vulnerability and I installed it on 8/13. It shows up in
my "Installation History" as Security Update for Windows
XP (823980) and in the Control Panel, I can see the hotfix
Windows XP KB823980.

Now, today Windows Update brings up another patch for what
seems to be the same vulnerability. It is titled "MS03-
026: Security Update for Windows XP (823980)". In
addition, Windows Update has also brought up an update to
XP Service Pack 1 and an update titled "816093: Security
Update Microsoft Virtual Machine (Microsoft VM)". In
total, 3 new updates.

I recalled having installed SP-1 when it first came out. I
looked at "Installation History" and it has the SP-1
installation as Failed. I right-click on "My Computer" and
view "Properties". I don't see SP-1 listed under "System".
I am a little worried. I had read on the Microsoft webpage
that the patch for RPC vulnerability was meant to be
installed on XP with SP-1. I guess that maybe since SP-1
actually wasn't installed, the patch installation didn't
go through and hence Windows Update is alerting me.
(a lot of programs in the Control Panel are named "Windows
XP Hotfix (SP1)" --- so I am really confused about the
installation status of SP-1 on my m/c)

Now, I decide to install SP-1 and then the key security
patch along with the Virtual Machine security update. But,
the installation is not working. The download appears to
start and quickly ends with a window which says : Update
Failed - Go back to "Review and Install" etc. I also try
and install the critical security update separately. Same
error repeats. I check the Update log and it has entries
such as:
"Library download error. Will retry. (Error 0x80072EFD)"
and
"Downloading file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/WindowsXP-KB823980-x86-
ENU_1d296adab6699e66210e5a350236381.exe, skipping
remaining files for this Item (Error 0x80072EFD)"

etc etc

What IS going on? Can anyone help? How do I successfully
install SP-1 and the critical security patch? In the
meantime, can I do anything to keep myself safe over and
above enabling the firewall option bundled with XP and
installing Zone Alarm and McAfee?

Thanks a bunch.
 
D

DK

My trouble is similar to VJ's. I have been trying to
update my new computer all morning and get the same
message..."Update Failed - Go back to "Review and Install"
etc."

Is this becuase they are so overloaded with requests and
we simply need to be persistent, or is the site failing?
 

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