554 Transaction Failed

[Guest]

Help!

I have recently downloaded the Outlook 2007 Trial (valid until 31 July) to
evaluate Outlook to handle my free AOL account. After set-up, it worked
great and I have intended to buy when the trial expires. However, yesterday,
it stopped sending e-mail. I receive a msg from system administrator stating:

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 7/20/2007 1:26 PM

The following recipient(s) cannot be reached:

'(xyxyxyx)@aol.com' on 7/20/2007 1:27 PM
554 TRANSACTION FAILED

I have not changed anything. I re-checked my server settings per the AOL
help at link:

http://help.aol.com/help/search.do?...iceId=&dialogID=37559354&stateId=0 0 37567607

....and all look correct. It even sends me a test e-mail at the end of the
config wizard and reports success. Strangely, I can send e-mails to myself,
but to no one else, AOL or otherwise.

Any ideas out there in smartguyland?

I will attempt re-install otherwise.

Thanks for any assistance,
Scott

 

[Tom Willett]

Is that the *entire* content of the error you received? If not, please post
all of it.
There are a lot of possibilities, including your IP address being
blacklisted.

If you uninstall the trial, you won't be able to install it again.

Tom

| Help!
|
| I have recently downloaded the Outlook 2007 Trial (valid until 31 July) to
| evaluate Outlook to handle my free AOL account. After set-up, it worked
| great and I have intended to buy when the trial expires. However,
yesterday,
| it stopped sending e-mail. I receive a msg from system administrator
stating:
|
| Your message did not reach some or all of the intended recipients.
|
| Subject: test
| Sent: 7/20/2007 1:26 PM
|
| The following recipient(s) cannot be reached:
|
| '(xyxyxyx)@aol.com' on 7/20/2007 1:27 PM
| 554 TRANSACTION FAILED
|
| I have not changed anything. I re-checked my server settings per the AOL
| help at link:
|
|
http://help.aol.com/help/search.do?...iceId=&dialogID=37559354&stateId=0 0 37567607
|
| ...and all look correct. It even sends me a test e-mail at the end of the
| config wizard and reports success. Strangely, I can send e-mails to
myself,
| but to no one else, AOL or otherwise.
|
| Any ideas out there in smartguyland?
|
| I will attempt re-install otherwise.
|
| Thanks for any assistance,
| Scott

 

[Brett]

I'm having the same problem. Did you ever figure this out?

 

[Brian Tillman [MVP - Outlook]]

I'm having the same problem. Did you ever figure this out?

Consider enabling diagnostic logging to see what's happening between Outlook
and the server.
http://support.microsoft.com/kb/300479

 

[Tom [Pepper] Willett]

Not me. I'm not having a problem. So, how could you have the same problem?

: I'm having the same problem. Did you ever figure this out?
:
: "Tom Willett" wrote:
:
: > Is that the *entire* content of the error you received? If not, please
post
: > all of it.
: > There are a lot of possibilities, including your IP address being
: > blacklisted.
: >
: > If you uninstall the trial, you won't be able to install it again.
: >
: > Tom
: >
: > : > | Help!
: > |
: > | I have recently downloaded the Outlook 2007 Trial (valid until 31
July) to
: > | evaluate Outlook to handle my free AOL account. After set-up, it
worked
: > | great and I have intended to buy when the trial expires. However,
: > yesterday,
: > | it stopped sending e-mail. I receive a msg from system administrator
: > stating:
: > |
: > | Your message did not reach some or all of the intended recipients.
: > |
: > | Subject: test
: > | Sent: 7/20/2007 1:26 PM
: > |
: > | The following recipient(s) cannot be reached:
: > |
: > | '(xyxyxyx)@aol.com' on 7/20/2007 1:27 PM
: > | 554 TRANSACTION FAILED
: > |
: > | I have not changed anything. I re-checked my server settings per the
AOL
: > | help at link:
: > |
: > |
: >
http://help.aol.com/help/search.do?...iceId=&dialogID=37559354&stateId=0 0 37567607
: > |
: > | ...and all look correct. It even sends me a test e-mail at the end of
the
: > | config wizard and reports success. Strangely, I can send e-mails to
: > myself,
: > | but to no one else, AOL or otherwise.
: > |
: > | Any ideas out there in smartguyland?
: > |
: > | I will attempt re-install otherwise.
: > |
: > | Thanks for any assistance,
: > | Scott
: >
: >
: >

 

[Brett]

Not me. I'm not having a problem. So, how could you have the same problem?

: I'm having the same problem. Did you ever figure this out?
:
: "Tom Willett" wrote:
:
: > Is that the *entire* content of the error you received? If not, please
post
: > all of it.
: > There are a lot of possibilities, including your IP address being
: > blacklisted.
: >
: > If you uninstall the trial, you won't be able to install it again.
: >
: > Tom
: >
: > : > | Help!
: > |
: > | I have recently downloaded the Outlook 2007 Trial (valid until 31
July) to
: > | evaluate Outlook to handle my free AOL account. After set-up, it
worked
: > | great and I have intended to buy when the trial expires. However,
: > yesterday,
: > | it stopped sending e-mail. I receive a msg from system administrator
: > stating:
: > |
: > | Your message did not reach some or all of the intended recipients.
: > |
: > | Subject: test
: > | Sent: 7/20/2007 1:26 PM
: > |
: > | The following recipient(s) cannot be reached:
: > |
: > | '(xyxyxyx)@aol.com' on 7/20/2007 1:27 PM
: > | 554 TRANSACTION FAILED
: > |
: > | I have not changed anything. I re-checked my server settings per the
AOL
: > | help at link:
: > |
: > |
: >
http://help.aol.com/help/search.do?...iceId=&dialogID=37559354&stateId=0 0 37567607
: > |
: > | ...and all look correct. It even sends me a test e-mail at the end of
the
: > | config wizard and reports success. Strangely, I can send e-mails to
: > myself,
: > | but to no one else, AOL or otherwise.
: > |
: > | Any ideas out there in smartguyland?
: > |
: > | I will attempt re-install otherwise.
: > |
: > | Thanks for any assistance,
: > | Scott
: >
: >
: >

 

[Brett]

Scott, you were having the same problem as me regarding the 554 Transaction
Failed. Did you figure it out? Thanks.

 

[Brian Tillman [MVP - Outlook]]

Scott, you were having the same problem as me regarding the 554
Transaction
Failed. Did you figure it out?

Sounds like you're not properly authenticating to the outgoing server.