2003 SP1 - Cannot delete old email account

D

David

I'm running Outlook 2003 SP1 running on Windows XP Home

I have an old United Kingdom mail account (freeserve) that will not delete
from Outlook's mailpass although it has deleted from the account management
section. This means that every time I run a mail pass it prompts me for the
password for that account which stops all further mail passes until I cancel
the failed attempt.

When I go into account management (Tools>email accounts>view or change
existing accounts) this old account does not appear, so I cannot delete it!
This has been bugging me for months and now I really need to be able so set
Outlook to get mail every minutes automatically. Can anyone help, please?

Thanks, David
 
B

Brian Tillman

David said:
I have an old United Kingdom mail account (freeserve) that will not
delete from Outlook's mailpass although it has deleted from the
account management section. This means that every time I run a mail
pass it prompts me for the password for that account which stops all
further mail passes until I cancel the failed attempt.

When I go into account management (Tools>email accounts>view or change
existing accounts) this old account does not appear, so I cannot
delete it!

Create a new mail profile, pointing it at your current PST.
 
D

David

Create a new mail profile, pointing it at your current PST.<<

I have several profiles as I have several domains and they are all pointing
to the appropriate ISP. Are you saying that I should create yet another
one?
 
B

Brian Tillman

David said:
I have several profiles as I have several domains and they are all
pointing to the appropriate ISP. Are you saying that I should create
yet another one?

At least one of your profiles (the one for which you describe the problem)
appears to be corrupt since you can't remove the reference to the old
account. Creating a new mail profile to replace this one should cure the
problem.

You don't need separate profiles for separate domains, necessarily.
 

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