2003 and full header information

[David M Wicker]

I'm having an intermittent problem with the supplier of my email
server
their technical people have asked me to send them the 'full headers'

"Without the full headers we cannot investigate further."

How do you do that in Outlook 2003?

Regards

David M Wicker

 

[neo [mvp outlook]]

Right click on message in inbox and select options. Internet Headers is at
the bottom of the dialog. (Just select with your mouse and then press ctrl
+ c to place on the clipboard for pasting into a new message.)

 

[David M Wicker]

Thanks for getting back to me Neo
but on the problem emails the internet portion is blank
other emails do have info in the 'internet' field

Right click on message in inbox and select options. Internet Headers is at
the bottom of the dialog. (Just select with your mouse and then press ctrl
+ c to place on the clipboard for pasting into a new message.)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

I'm having an intermittent problem with the supplier of my email
server
their technical people have asked me to send them the 'full headers'

"Without the full headers we cannot investigate further."

How do you do that in Outlook 2003?

Regards

David M Wicker

 

[neo [mvp outlook]]

Exchange or POP/IMAP account? The reason that I ask is that the only time
I've seen the field go blank is between to Exchange accounts in the same
site.

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

Thanks for getting back to me Neo
but on the problem emails the internet portion is blank
other emails do have info in the 'internet' field

Right click on message in inbox and select options. Internet Headers is at
the bottom of the dialog. (Just select with your mouse and then press ctrl
+ c to place on the clipboard for pasting into a new message.)

--
Neo [MVP Outlook]
Due to the Swen virus, all e-mails sent to this account will be deleted
w/out reading.

I'm having an intermittent problem with the supplier of my email
server
their technical people have asked me to send them the 'full headers'

"Without the full headers we cannot investigate further."

How do you do that in Outlook 2003?

Regards

David M Wicker

 

[David M Wicker]

its a pop account