2000 to XP upgrade dial-up lost

[Guest]

upgraded pc 2000 to XP and now have no access to dial up connection setup

went to New Connection Wizard and tried to "Set up my connection manually"
but when I get to first opyion--"Connect using dial-up modem"--the radio
button for this particular option is grayed out;

second option--"Connect using broadband connection that requires a username
and password"--also ]grayed out

third option--"Connect using broadband connection that is always on"--_is
active_ but I _cannot deactivate_ this option

reloaded my XP ugrade again--same problem; borrowed friend's SP ugrade and
reloaded again--same problem

went to Dell.com and downloaded modem drivers to laptop and transferred to
pc, and modem test and both check out

any ideas?

 

[Guest]

Upgraded from W98 to XP & had the same problem - it was identified in the
upgrade report prior to install. Tried the same to fix & finally got back to
the modem - I thought they were pretty robust creatures & even tried other
generic drivers to no avail. Ended up spending $50 & buying a new internal
modem which solved it straight away... suggest likely to do with the new
32bit tech in XP (??!!)
PS - if new gear didn't work, I had intended to take the modem back to the
store for a refund.
Good luck.

 

[Guest]

thanks for your help--was pretty sure I would be buying new modem

Upgraded from W98 to XP & had the same problem - it was identified in the
upgrade report prior to install. Tried the same to fix & finally got back to
the modem - I thought they were pretty robust creatures & even tried other
generic drivers to no avail. Ended up spending $50 & buying a new internal
modem which solved it straight away... suggest likely to do with the new
32bit tech in XP (??!!)
PS - if new gear didn't work, I had intended to take the modem back to the
store for a refund.
Good luck.

upgraded pc 2000 to XP and now have no access to dial up connection setup

went to New Connection Wizard and tried to "Set up my connection manually"
but when I get to first opyion--"Connect using dial-up modem"--the radio
button for this particular option is grayed out;

second option--"Connect using broadband connection that requires a username
and password"--also ]grayed out

third option--"Connect using broadband connection that is always on"--_is
active_ but I _cannot deactivate_ this option

reloaded my XP ugrade again--same problem; borrowed friend's SP ugrade and
reloaded again--same problem

went to Dell.com and downloaded modem drivers to laptop and transferred to
pc, and modem test and both check out

any ideas?