2 PROGRAMS WON'T DELETE

[WINGNUT]

I HAVE HAD THE MICROSOFT SPYWARE FOR ABOUT 2 WEEKS.
THERE ARE 2 PROGRAMS THAT WILL NOT GO AWAY. HUNTBAR AND
CYDOOR. THE SPYWARE HAS DELETED THEM 10+ TIMES AND ON
THE NEXT SCAN THEY ARE STILL THERE. I TRIED TO GO TO THE
FILES WHERE THEY ARE LOCATED BUT I AM DENIED ACCESS.
WHAT CAN I DO?

 

[Bill Sanderson]

Restart your system in Safe mode.

Then do full scans, rather than quick intelligent scans--until the scan
comes out clean--probably two passes.

Let us know whether that does the job--there are specialized removal tools
for Huntbar, from Symantec, for example, but lets see whether what you
already have can do the job first.

 

[Danny Kile]

I HAVE HAD THE MICROSOFT SPYWARE FOR ABOUT 2 WEEKS.
THERE ARE 2 PROGRAMS THAT WILL NOT GO AWAY. HUNTBAR AND
CYDOOR. THE SPYWARE HAS DELETED THEM 10+ TIMES AND ON
THE NEXT SCAN THEY ARE STILL THERE. I TRIED TO GO TO THE
FILES WHERE THEY ARE LOCATED BUT I AM DENIED ACCESS.
WHAT CAN I DO?

Do your scans from a safe mode boot. Scan using the full system scan
mode and do it more that once. Do it until you get a scan without any hits.

 

[Andre Da Costa]

Do a deep scan in Safe Mode, Choose Scan Options and choose full.

Andre

 

[Guest]

-----Original Message-----
Restart your system in Safe mode.

Then do full scans, rather than quick intelligent scans-- until the scan
comes out clean--probably two passes.

Let us know whether that does the job--there are specialized removal tools
for Huntbar, from Symantec, for example, but lets see whether what you
already have can do the job first.




.

 

[Guest]

-----Original Message-----


Do your scans from a safe mode boot. Scan using the full system scan
mode and do it more that once. Do it until you get a

scan without any hits.

I RAN FULL SCAN 3 TIMES IN SAFE MODE. IT HIT WITH BOTH
SPYWARES EVERY TIME.
I DON'T KNOW IF THIS HELPS OR NOT BUT THEY ARE BOTH
LOCATED IN
C:\PROGRAM FILES\SEARCH TOOLBARS
C:\PROGRAM FILES\SEARCH TOOLBARS\CURSORS
C:\PROGRAM FILES\SEARCH TOOLBARS\TEMP (CYDOOR ONLY)

I UNDERSTAND THAT SYMANTEC CAN REMOVE THE HUNTBAR. I'M
GOING TO TRY THAT TOMORROW IF I DON'T GET ANYMORE REPLYS
TO THIS. THANKS FOR THE HELP.

 

[Danny Kile]

system scan


scan without any hits.

I RAN FULL SCAN 3 TIMES IN SAFE MODE. IT HIT WITH BOTH
SPYWARES EVERY TIME.
I DON'T KNOW IF THIS HELPS OR NOT BUT THEY ARE BOTH
LOCATED IN
C:\PROGRAM FILES\SEARCH TOOLBARS
C:\PROGRAM FILES\SEARCH TOOLBARS\CURSORS
C:\PROGRAM FILES\SEARCH TOOLBARS\TEMP (CYDOOR ONLY)

I UNDERSTAND THAT SYMANTEC CAN REMOVE THE HUNTBAR. I'M
GOING TO TRY THAT TOMORROW IF I DON'T GET ANYMORE REPLYS
TO THIS. THANKS FOR THE HELP.

Boot into the Safe Mode and then try to delete directory - Search
ToolBar. Then run the scan again will you are still in the safe mode,
and keep running it untilyou get a clean scan.

Danny

 

[Bill Sanderson]

OK--seems like you've given Microsoft Antispyware a good chance. I wonder
if it is Huntbar that has broken your caps lock key?

Here's a link to Symantec's Huntbar removal tool--let's see whether that
helps get you cleaner, at least:

http://securityresponse.symantec.com/avcenter/FxHuntbr.exe