2 Contacts folders

T

Techrookie

I had to re-install my operating system and restore my data and now when I go
into the address book I first get the message "contacts folder associated
with this address list could not be opened" and in the drop down list I have
Contacts listed twice; in the properties it lists one as in Personal Folders
and the good one in Personal Folders New. How can I get rid of the 1st one or
make the 2nd one the default?
In the folders list I also have 2 sets of identical Personal Folders New and
would like to get rid of one but can't close either one.
Thanks for the help.
 
R

Russ Valentine [MVP-Outlook]

We have no idea what you actually did, but you obviously corrupted your
Outlook profile. Create a new one.
 
Joined
Nov 19, 2008
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Thanks. If I create a new profile (not sure how to do that yet) won't the existing folders still be there? I don't want to lose all my messages and contacts by making a wrong move!
 

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