128-bit Encryption lost?

[Linda T]

When accessing an on line account I got a message that
says my browser does not support 128-bit encryption and
cannot access my account... I've been accessing the
account for over a year with no problem.

I don't know if it's relevant or not but:
I'm also now unable to access my website (it says the
folders are gone or the server is having a problem, but I
have 2 websites on the same server and can still access
one of them) AND the day before this happened I had an
error pop up (I don't think I was even on line at the
time) that said "Motive SmartBridge must close",,, I have
no idea what that was!

Any ideas????

 

[R. J. Salvi]

Do you have an anti-virus and/or firewall program running? If so, close them
and try accessing the sites again.