0x80040201

[Guest]

Hello people,

I am using SBS2003 fully updated with active directory and exchange installed.
There are several XP with Outlook2003 installed and one Vista Business PC
with Outlook2007 installed. Itwas all working just fine with the Exchange
server while all of a sudden, without no configuration changes the Vista PC
stoped working with the exchange and i get error 0x80040201. i deleted the
account(i kept an.ost file of the previous account while it was still
working). I try to set up the account again and i receive a message "By
adding a Micrososoft Exchange account you have changed where some of your
new e-mail messages and calendar information is saved" and has a support
article to troubleshoot it , that is blank. I try to open Outlook2007 after
that and i get the message: " CAnnot start Microsoft Office Outlook,Cannot
open the Outlook window.The set of folders cannot be opened, You must connect
to Microsoft Exchange with the current profile before you can sychronize your
folders with your offline folders with your offline folder file" and outlook
shuts down.

What can i do????

 

[Guest]

As you've just found, to access data the OST needs authentication against the
account/mailbox to which it was originally attached.

However, if you didn't change or delete the mail profile you were using
before, you may be able to use a feature provided for offline support to
recover the data: see http://support.microsoft.com/kb/163589.

 

[Guest]

Thank you TechieBird but unfortunately that did not solve the problem. I have
no proble for data loss. The data is stored and accessible in pst files.
All of a sudden without doing anything different it managed to connect
properly. After the next restart it fails again. I has retrieved the mailbox
and all it's containing, but cannot connect giving the error 0x8004011D. I
followed KB289971 but it did not help.
Any more suggestions?

 

[Guest]

Apologies for misunderstanding the problem - I didn't realise the 0x8004011D
was ongoing.

From your original post, I can't tell if you set up a brand new mail profile
or just remoevd and added the Exchange account. If you haven't already done
so, create a new mail profile and see if that works.

If that doesn't help, please tell us how you had the profile set up ... it
sounds as though you may have been either connecting to the Exchange server
via POP or downloading mail to a local PST instead of keeping it in the
mailbox - if so, was there a particular reason for doing it that way? Since
you recreated the profile is it set up the same?