K
Kyle
Send email to kylebeeman(removethis)@att.net.
Environment:
Windows XP Pro
Outlook 2002 SP-1
Conditions:
Dial-up access to a network
Workflow:
Connect to the network.
I download message headers using the Tools, Send/Receive,
Work with Headers, Download Headers From, Microsoft
Exchange Server command.
This takes a few moments, and then a list of message
headers is shown in my InBox.
I mark some to delete using Ctrl-D.
I mark others to download using the Tools, Send/Receive,
Work with Headers, Mark/Unmark Messages, Mark to Download
Message(s) command (NOT the Mark to Download Message Copy
command ).
I process headers, retrieving the messages to be
downloaded and deleting the messages to be deleted using
the Tools, Send/Receive, Work with Headers, Process Marked
Headers From, Microsoft Exchange Server command.
This takes a few minutes, and I'm left with an InBox
containing only those messages that I selected for
download--this is a good thing and "so far, so good"
Disconnect from the network.
Now I work in my InBox, reading and responding to
messages, composing other messages, and so on. I file some
of the read messages in my offline folders. I delete
others after having read them. Any responses that I've
drafted are queued in my OutBox, of course, awaiting
a "send".
Later, I reconnect to the network and I send the messages
from my OutBox using the Tools, Send/Receive, Send All
command (I may have composed some messages using my
personal email account, after all).
I download message headers using the Tools, Send/Receive,
Work with Headers, Download Headers From, Microsoft
Exchange Server command.
This takes a few moments, and then a list of message
headers is shown in my InBox. This is as before.
*****
However (and this is the problem), I end up getting
another copy of the header for each message that I'd
previously downloaded. I do NOT get the header for those
that I'd deleted--only those that I'd downloaded.
I end up having to explicitly delete each such header,
post-download.
I do NOT get this behavior from my personal email account--
once I've downloaded a message, I never see its message
header again (my personal email resides on a Linux-based
server, for what that's worth)
*****
Any help regarding this issue is greatly appreciated as I
have yet to resolve this issue. Thanks for the help.
Environment:
Windows XP Pro
Outlook 2002 SP-1
Conditions:
Dial-up access to a network
Workflow:
Connect to the network.
I download message headers using the Tools, Send/Receive,
Work with Headers, Download Headers From, Microsoft
Exchange Server command.
This takes a few moments, and then a list of message
headers is shown in my InBox.
I mark some to delete using Ctrl-D.
I mark others to download using the Tools, Send/Receive,
Work with Headers, Mark/Unmark Messages, Mark to Download
Message(s) command (NOT the Mark to Download Message Copy
command ).
I process headers, retrieving the messages to be
downloaded and deleting the messages to be deleted using
the Tools, Send/Receive, Work with Headers, Process Marked
Headers From, Microsoft Exchange Server command.
This takes a few minutes, and I'm left with an InBox
containing only those messages that I selected for
download--this is a good thing and "so far, so good"
Disconnect from the network.
Now I work in my InBox, reading and responding to
messages, composing other messages, and so on. I file some
of the read messages in my offline folders. I delete
others after having read them. Any responses that I've
drafted are queued in my OutBox, of course, awaiting
a "send".
Later, I reconnect to the network and I send the messages
from my OutBox using the Tools, Send/Receive, Send All
command (I may have composed some messages using my
personal email account, after all).
I download message headers using the Tools, Send/Receive,
Work with Headers, Download Headers From, Microsoft
Exchange Server command.
This takes a few moments, and then a list of message
headers is shown in my InBox. This is as before.
*****
However (and this is the problem), I end up getting
another copy of the header for each message that I'd
previously downloaded. I do NOT get the header for those
that I'd deleted--only those that I'd downloaded.
I end up having to explicitly delete each such header,
post-download.
I do NOT get this behavior from my personal email account--
once I've downloaded a message, I never see its message
header again (my personal email resides on a Linux-based
server, for what that's worth)
*****
Any help regarding this issue is greatly appreciated as I
have yet to resolve this issue. Thanks for the help.