M
Mark
Using Windows XP home edition, upgraded to SP2 about a
week ago with no problems. Norton AV with regular
definition updates and last full scan on Friday (10 Sep).
When I powered up the laptop last night the startup
process took a long time. As I recall, there was nothing
unusual about the last shutdown and no new programs
installed lately (at least not intentionally!)
I get to the point where the desktop displays and the
icons in the bottom right near the clock don't show up.
The hard drive spins and spins. I get a notice that
Norton had to be shut down with an option to send
information to MS. Shortly after I choose any of the
buttons (Send, Don't Send, whatever) I get a blue screen
which disappears too quickly to be read and the process
repeats itself. Safe Mode and Last Good are not working.
Is there a way to create a bootable CD so I can try to
repair my installation? The CD that came with my
computer only gives me to option to reformat the entire
drive (no option to repair) Any thoughts?
week ago with no problems. Norton AV with regular
definition updates and last full scan on Friday (10 Sep).
When I powered up the laptop last night the startup
process took a long time. As I recall, there was nothing
unusual about the last shutdown and no new programs
installed lately (at least not intentionally!)
I get to the point where the desktop displays and the
icons in the bottom right near the clock don't show up.
The hard drive spins and spins. I get a notice that
Norton had to be shut down with an option to send
information to MS. Shortly after I choose any of the
buttons (Send, Don't Send, whatever) I get a blue screen
which disappears too quickly to be read and the process
repeats itself. Safe Mode and Last Good are not working.
Is there a way to create a bootable CD so I can try to
repair my installation? The CD that came with my
computer only gives me to option to reformat the entire
drive (no option to repair) Any thoughts?