laptop will not start

[Chicken George]

My sister's 3 year old laptop will not start in any configuation. She cannot
find her original XP Home Edition cd. Can she get a copy from Microsoft or
can I use my wife's laptop disc to fault find or even repair her installation?

 

[nass]

My sister's 3 year old laptop will not start in any configuation. She cannot
find her original XP Home Edition cd. Can she get a copy from Microsoft or
can I use my wife's laptop disc to fault find or even repair her installation?

Hi George,
Can you explain further what stage the Laptop reach and stop or prevent you
from reaching the Log on Screen?

It could be the HDD gone or a memory gone bad.
My Advice, if you are not into tech try to take the Laptop to your Local
Repair shop to fix it for you.
BTW what your Sister's Laptop Model and your wife's Laptop Model?
HTH
nass

 

[Chicken George]

Hi George,
Can you explain further what stage the Laptop reach and stop or prevent you
from reaching the Log on Screen?

It could be the HDD gone or a memory gone bad.
My Advice, if you are not into tech try to take the Laptop to your Local
Repair shop to fix it for you.
BTW what your Sister's Laptop Model and your wife's Laptop Model?
HTH
nass

 

[Chicken George]

I did reply yesterday but for some reason the text did not post. Since then
my sister has found the original disc so I will try that and come back if it
does not work, Thanks