wurd & excel problem

W

Wayne

When I attempt to open files in Word or Excel , Word reports file [filename]
is not available", Excel reports that "your virus scanner has detected a
problem with [filename].

It appears that possibly the "Normal.Dot" file is being overtaken. I can
create a new Word or Excel file and save it , yet I can not open it.
This symptom has appeared since running Symantec's, Korgo removal tool.

Any leads would be much appreciated,
Wayne
 
S

Star Fleet Admiral Q

What do the experts in the Word, Excel or Office Newsgroups have to
say?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Excel Lost data when opening Excel 2003 spreadsheet in Excel 2007 0
Word - Normal.dot 2
userform program keeps crashing 4
Excel problem 1
Excel 2007 error msg when saving - "Errors were detected while saving FILENAME. Excel may be able to 1
Problem opening Excel 2007 file from OleDbConnection 2
2002 Templates in Word 2007 4
Opening Excel Workbook from Access after TransferSpreadsheet 2

Top