Strange MSword save problem

[UKoncology]

Recently a problem saving filenames with Word97. If you try and save a
file called "haddock" it will be saved as h.doc.
All filenames in word format are shortened in this way. Used to work
fine, on XP+SP2 home. Have tried:
reinstalling, removing and purging registry, then reinstalling,
deleting normal.dot and global.dot
Virus scanners detect no infection, macrovirues protection turned on.
Saves OK in safemode though - suggests some sort of conflict?
Saves ok in RTF also.
No problem with Openoffice either.
What the Dickens is going on? Any advice greatly appreciated.
Thanks for any help - I'm stumped!

 

[Suzanne S. Barnhill]

This problem occurs when Word is set to (Windows 95) compatibility mode in
Windows XP. Instructions from Office MVP Beth Melton for correcting this:

To rectify:

- Locate WinWord.exe
- Right-click and select Properties
- Select the Compatibility tab
- See if you have a Compatibility Mode set
- If set remove the tick in "Run this program in compatibility mode"

 

[UKoncology]

This problem occurs when Word is set to (Windows 95) compatibility mode in
Windows XP. Instructions from Office MVP Beth Melton for correcting this:

To rectify:

- Locate WinWord.exe
- Right-click and select Properties
- Select the Compatibility tab
- See if you have a Compatibility Mode set
- If set remove the tick in "Run this program in compatibility mode"

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Thank you so much! It's fixed and I am extremely grateful