Word save gremlin

[UKoncology]

Recently a problem saving filenames with Word97. If you try and save a
file called "haddock" it will be saved as h.doc.
All filenames in word format are shortened in this way. Used to work
fine, on XP+SP2 home. Have tried:
reinstalling, removing and purging registry, then reinstalling,
deleting normal.dot and global.dot
Virus scanners detect no infection, macrovirues protection turned on.
What the Dickens is going on? Any advice greatly appreciated.
Thanks for any help - I'm stumped!
-HJ

 

[Tom [Pepper] Willett]

Have you asked the experts in a Word newsgroup?

: Recently a problem saving filenames with Word97. If you try and save a
: file called "haddock" it will be saved as h.doc.
: All filenames in word format are shortened in this way. Used to work
: fine, on XP+SP2 home. Have tried:
: reinstalling, removing and purging registry, then reinstalling,
: deleting normal.dot and global.dot
: Virus scanners detect no infection, macrovirues protection turned on.
: What the Dickens is going on? Any advice greatly appreciated.
: Thanks for any help - I'm stumped!
: -HJ

 

[smlunatick]

Recently a problem saving filenames with Word97. If you try and save a
file called "haddock" it will be saved as h.doc.
All filenames in word format are shortened in this way. Used to work
fine, on XP+SP2 home. Have tried:
reinstalling, removing and purging registry, then reinstalling,
deleting normal.dot and global.dot
Virus scanners detect no infection, macrovirues protection turned on.
What the Dickens is going on? Any advice greatly appreciated.
Thanks for any help - I'm stumped!
-HJ

You can try saving under a different file type. This may help to see
what would be the cause.