won't shut down, log off shows process running

[Guest]

I can't get xp pro to shut down. I was having trouble with live update not
being able to run and tried to reset the system to an earlier date. Even
though there were dates to pick from, when I tried any of them, restore
couldn't restore. After that, the computer won't shut down. I found a way
to get it to by logging of, then at the main "choose" page, I see where there
is still a process running under my login(I am the only one). Task manager
doen't show anything running. Spybot finds nothing, symantecs virus scan on
the web finds nothing wrong, I run zone alarm, popup killer, Norton
systemworks 2003 pro, Microsoft antispyware, ad-aware, and spybot. Live
update still doesn't work but I think that came about as I had to blow out of
symantecs virus scan on the net one day. I am still working on that. Any
help with shutting down will be greatly appreciated!

 

[Wesley Vogel]

http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the instructions at the top
76. Right hand side
Auto End Tasks to Enable a Proper Shutdown

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I tried, didn't work. will keep looking for what happened! Thanks!

 

[Wesley Vogel]

Do you know what's still running when you try to shut down? Do you get a
pop up stating that something is still running?

Any errors in the Event Viewer?

Troubleshooting profile unload issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;837115

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I fixed it!!! To answer your question, no therer was nothing to tell me what
was running. Task manager said no programs running and the only process
running was explorer. I tried your suggestion but just before doing so, I
made a system restore point. After your suggestion didn't work, I restored
to just before doing so, and that worked! System restore was having the
problem as it didn't have anything to restore to previously. It was hung up!
Thanks for the help! Hope this will help someone else should it happen
again!

 

[Wesley Vogel]

Glad you got it fixed and that you let us know.

Keep having fun.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In