Wont power down

[Guest]

Ok here goes. If anyone can help - I have a computer with a Intel Desktop
Board "D850GB" motherboard that will go through the shutdown completely but
not power down afterwards. The fans etc. stay running. I have updated the
BIOS, all drivers for PCI and went as far as to unplug the power and IDE
cables from both DVD drives to see if there was a conflict, still no good. I
have also newly reformatted the drive and did a fresh install of XP Pro. plus
all updates to current SP2. Nothing seems to work. I have been through most
shut down help sites and don't find anything that appears to be about this
type of problem, most relate to hanging at Windows is shutting down etc. This
will shut down Window just not power off the computer. Yes I have gone
through all the power management fixes and still nothing. HELP!

 

[Guest]

It seems to be a issue with ACPI system drivers. Boot to safe mode, access
Device manager, under system devices remove the entries for ACPI power button
and ACPI system button. Restart to have this drivers install automatically.

 

[Guest]

This may sound stupid but how do I boot in safe mode. Also All I see under
system devices is ACPI Fixed feature Button.

 

[Guest]

Restart the computer, press F8 key to access the startup menu.

 

[Guest]

No luck same power problems after the ACPI power button driver install. Any
other thoughts?

 

[Guest]

Not a problem.

Boot into BIOS to check to if you find any options that relates Power
Savings to see if the power button can be configured. To access BIOS, it
should be F10 key for most of the Compaq/HP computers and Del key for others.

Disable startup items. Start > Run. Type msconfig and hit enter. Click
Startup, and notedown the items checked here and uncheck all of them. and
restart.

Attempt a shutdown now.

 

[Guest]

Done the BIOS thing, went from defaults to changing different powewr options
etc. nothing worked. Just did the diagnostic start up and no luck either.

 

[Guest]

I see that you had a look on some of the Microsoft related articles. Could
you confirm if you had performed the procedure listed here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;810903

If yes, may be it requires a repair install as you have updated the BIOS
recently.

 

[Peter Foldes]

First check what you have set in Control Pane\Power Option\Advance and what is set for Power Buttons. Then check your CMOS if the Shutdown is enabled or disabled. Looks like a hardware issue

 

[WTC]

Ok here goes. If anyone can help - I have a computer with a Intel
Desktop
Board "D850GB" motherboard that will go through the shutdown
completely but
not power down afterwards. The fans etc. stay running. I have updated
the
BIOS, all drivers for PCI and went as far as to unplug the power and
IDE
cables from both DVD drives to see if there was a conflict, still no
good. I
have also newly reformatted the drive and did a fresh install of XP
Pro. plus
all updates to current SP2. Nothing seems to work. I have been through
most
shut down help sites and don't find anything that appears to be about
this
type of problem, most relate to hanging at Windows is shutting down
etc. This
will shut down Window just not power off the computer. Yes I have gone
through all the power management fixes and still nothing. HELP!

Probably an USB device issue, unplug all USB devices and try shutdown.

 

[Guest]

Hi,
I too have same power down prob, definately IS a USB issue as have only had
this prob since recently replacing serial printer with USB printer and
dial-up modem to USB connected ADSL Broadband modem. Windows XP shuts down
but PC won't power down, but ONLY if device has been in use i.e if I've
printed something or gone online. Have researched & checked Device Manager,
Power Management etc. but still cannot resolve. Already had USB scanner &
USB card reader, had no power down probs with those connected. Maybe now
it's a case of too many USB devices & not enough power for them?
I don't really want to unplug all my USB devices every time I want to power
down my PC (especially since most of the ports are on the back of the machine
& would entail crawling under the desk!).
Any help appreciated, thanks.