Windows XP not genuine

G

Guest

When I turned on my pc this am, I received a message saying the I am a victim
of software counterfeiting and that my copy of windows is not genuine. This
is the program that came installed on my pc when I bought it from the store 3
1/2 years ago. What is the deal with this and how can I fix it? Please let
me know ASAP>
 
S

Steve Winograd [MVP]

When I turned on my pc this am, I received a message saying the I am a victim
of software counterfeiting and that my copy of windows is not genuine. This
is the program that came installed on my pc when I bought it from the store 3
1/2 years ago. What is the deal with this and how can I fix it? Please let
me know ASAP>

This Microsoft web page explains what happened, in the section
"Possible causes of WGA validation failure":

http://www.microsoft.com/genuine/facts.mspx?displaylang=en

This page explains what to do about it, in the section "Validation
Failure: What if my Microsoft software is not genuine?":

http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 

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