'Windows is not Genuine' (But it is)

A

Abertech

I've been asked to look at a friends PC tonight that has the balloon
message "This copy of Windows is not genuine. You may be a victim of
software counterfeiting." Their computer was bought from a large UK
PC retailer (Evesham) and would have come pre-installed with XP Home.

I had assumed the message had appeared because a neighbour may have
installed his (i.e. dodgy) copy of Windows when trying fix a previous
fault. I'd intended to change the activation code to a legit one using
the registry and the Acitivation Wizard. However, It seems this may
not be the case and the machine should still have it's genuine XP home
installed.

If so, how do you go about convincing Windows that the licence *is*
genuine? Will it require a phone call to MS?

Any help here would be much appreciated.
 
T

TaurArian [MS-MVP]

You could try the Genuine Advantage Product Key Update Tool is for valid users
attempting to change their current non-genuine Product Key to a genuine COA
sticker or genuine Product Key (without a reinstall)
http://www.microsoft.com/genuine/purchase/UpdateInstructions.aspx

If that doesn't work
Post in WGA Tool MS Forums:
http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25



--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


| I've been asked to look at a friends PC tonight that has the balloon
| message "This copy of Windows is not genuine. You may be a victim of
| software counterfeiting." Their computer was bought from a large UK
| PC retailer (Evesham) and would have come pre-installed with XP Home.
|
| I had assumed the message had appeared because a neighbour may have
| installed his (i.e. dodgy) copy of Windows when trying fix a previous
| fault. I'd intended to change the activation code to a legit one using
| the registry and the Acitivation Wizard. However, It seems this may
| not be the case and the machine should still have it's genuine XP home
| installed.
|
| If so, how do you go about convincing Windows that the licence *is*
| genuine? Will it require a phone call to MS?
|
| Any help here would be much appreciated.
|
 
A

Alias

TaurArian said:
You could try the Genuine Advantage Product Key Update Tool is for valid users
attempting to change their current non-genuine Product Key to a genuine COA
sticker or genuine Product Key (without a reinstall)
http://www.microsoft.com/genuine/purchase/UpdateInstructions.aspx

If that doesn't work
Post in WGA Tool MS Forums:
http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25

Why should anyone have to go through these loops to prove they are a not
a thief when they have already done it three times already!? It doesn't
catch a thief. All it does is inconvenience PAYING customers and the
crackers had a crack out for WGA 4 one day after it appeared. Will we be
looking at a new WGA every week!?

Alias
 
K

kurttrail

Abertech said:
I've been asked to look at a friends PC tonight that has the balloon
message "This copy of Windows is not genuine. You may be a victim of
software counterfeiting." Their computer was bought from a large UK
PC retailer (Evesham) and would have come pre-installed with XP Home.

I had assumed the message had appeared because a neighbour may have
installed his (i.e. dodgy) copy of Windows when trying fix a previous
fault. I'd intended to change the activation code to a legit one using
the registry and the Acitivation Wizard. However, It seems this may
not be the case and the machine should still have it's genuine XP home
installed.

If so, how do you go about convincing Windows that the licence *is*
genuine? Will it require a phone call to MS?

Any help here would be much appreciated.

Welcome to 1984. Where war is peace, ignorance is bliss, and a genuine
advantage is an illusion.

http://www.mydigitallife.info/2006/...s-genuine-advantage-notifications-nag-screen/

--
Peace!
Kurt Kirsch
Self-anointed Moderator
http://microscum.com
"It'll soon shake your Windows
And rattle your walls
For the times they are a-changin'."
 
T

the guru

Alias said:
Why should anyone have to go through these loops to prove they are a not
a thief when they have already done it three times already!? It doesn't
catch a thief. All it does is inconvenience PAYING customers and the
crackers had a crack out for WGA 4 one day after it appeared. Will we be
looking at a new WGA every week!?

God knows. If a shareware developer forced his paying customers to keep
proving their license was genuine they would get a bad name very
quickly and no-one would buy their products. If a large number of
people started switching from Windows to Linux Microsoft would soon
stop this nonsense. But that's not going to happen.

The PC Guru: www.the-pc-guru.com
 
C

Carey Frisch [MVP]

Please follow this WGA troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the WGA Diagnostic Tool, click
on the "Validation" tab and then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in your detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I've been asked to look at a friends PC tonight that has the balloon
| message "This copy of Windows is not genuine. You may be a victim of
| software counterfeiting." Their computer was bought from a large UK
| PC retailer (Evesham) and would have come pre-installed with XP Home.
|
| I had assumed the message had appeared because a neighbour may have
| installed his (i.e. dodgy) copy of Windows when trying fix a previous
| fault. I'd intended to change the activation code to a legit one using
| the registry and the Acitivation Wizard. However, It seems this may
| not be the case and the machine should still have it's genuine XP home
| installed.
|
| If so, how do you go about convincing Windows that the licence *is*
| genuine? Will it require a phone call to MS?
|
| Any help here would be much appreciated.
 

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