I am in the process of emailing the company from which i bought the PC to
see what they have to say on the matter. The copy of windows if perfectly
legal and has workes perfectly until now, my problem is that my computer
connot recieve the automatic updates and any time i try to update i am simply
told that i have no valid product id. Thanks for all the advice given, I had
tried the system restore yesterday but the problem only arose again this
morning. Begining to think it may be as simple as a dose of spyware, which i
have no idea how to sort out as i cannot find the infected files.
Hannah
Hannah,
It's not spyware.
Over the last couple of years, Microsoft has made several attempts to
discourage use of copied/pirated Windows software. Until now, there
have been "ways around" MS's checks, and most have been rather
unsuccessful. These attempts by MS to stop illegal software have been
half-heaterd, to say the least. And where they have been successful,
there has almost instantly been "fixes/hacks/work-arounds/etc"
available on the 'net.
What has happened this time is that MS has included a checking tool in
their automatically downloaded critical updates - i.e. if your machine
is set to auto d/load updates, you got the checking tool installed,
and the results popup on your screen.
Irrespective of who you bought the machine from - reputable company or
otherwise - pirated/illegal copies can, and will, slip through. Dig
out your purchase invoices/reeceipts and take them to the retailer and
tell them what has happened.
(BTW, please ignore a the idiotic Microsoft "conspiracy theories"
posted in response to your original query. Whilst I agree that MS's
inclusion of this checking tool as a "critical update" is spurious,
the protestations of the anti-MS brigade clearly reveal their own
hidden agenda. As you can see, they offer no solution to your problem
but simply see it as an opportunity for often incoherent and illogical
rants. Their argument is often based solely on the fact that "I bought
it, I can do what I want with it! How can MS stop me using it?".
They fail to accept that all they purchased was a licence to use it,
thats' all - if in fact they have ever purchased it in the first
place.)
If you don't get any success from your retailer, contact MS as
outlined in the more lucid and logic responses above.