windows xp home upgrade will not install

[mainmancorpus]

I can not get windows xp upgrade to install on my computer
which currently has windows 98 se. Attached is the
diagnostic xp ran on my system prior to attempting
installation. My computer freezes up after it re-starts
the first time (when it's "installing windows"). I get a
line of white bars across the bottom of the screen and
that's it: frozen.

see attached diagnostic:

Setup found hardware or software on your computer that
might not or will not work with Windows XP. You should
read and understand this upgrade report before continuing.
For more information, click a topic:


Warnings
Helpful Information

Setup has detected that some hardware or programs on your
computer might not function correctly after the upgrade is
completed. This lack of functionality can have an effect
on things you might want to do, such as connecting to the
Internet, accessing e-mail, printing, scanning, and
playing sounds or music. It is important that you read and
understand this upgrade report before continuing. To
resolve some of these issues, you can get more information
at Microsoft Windows XP Home Edition on the Web.
Setup will automatically back up your existing version of
Windows. You can restore your computer safely even if
these upgrade problems remain. To uninstall Windows XP, go
to Add/Remove Programs in Control Panel.



-----------------------------------------------------------
---------------------
Warnings (return to top)
The following issues might require you to obtain files
from Microsoft Windows Update Web site or a manufacturer's
Web site. You can still continue to upgrade to Windows XP
without resolving these issues, but some hardware or
software might not work. Follow the recommendations in
each section.
Hardware Compatibility Issues
Setup has found hardware on your computer that is
incompatible with (that is, it does not work with) Windows
XP.


Hardware That Might Need Additional Files
The following hardware might need additional files in
order to work with Windows XP. Contact your hardware
vendors to obtain Windows XP compatible updates. In many
cases, if a Windows XP version is not yet available, a
Windows 2000 compatible update should work. It is
recommended that you obtain these drivers in advance.
You can also view the Microsoft Windows XP Hardware
Compatibility List on the Web.

Please note that some of the following entries might be
software that is registered as hardware.


Hard disk controllers
EPSON USB Storage (not currently present)


Imaging Device
Sony Digital Imaging Video (not currently present)


Other devices
USB IMAGING DEVICE


Printer
EPSON Stylus Photo 785EPX (not currently present)


Printers
EPSON Stylus Photo 785EPX


TapeDetection
TapeDetection


Universal Serial Bus controllers
EPSON PCMCIA Storage Device (not currently present)
ImageMate CompactFlash Drive
VIA USB Enhanced Host Controller

Software Compatibility Issues
Software That Does Not Support Windows XP
Setup has found programs on your computer that are
incompatible with (that is, they do not work with) Windows
XP. Contact your software vendors to obtain updates or
Windows XP-compatible versions. If you don't update these
programs before you upgrade, the programs will not work
after the upgrade is completed.


CMI Audio Config (in Control Panel)
NVIDIA nView Desktop Manager (in Control Panel)

Before you upgrade to Windows XP, you should remove any
incompatible programs if you can. After the upgrade,
uninstall for these programs might not work. Add/Remove
Programs in Control Panel can help you uninstall most
programs. Click Start, point to Settings, click Control
Panel, and then click Add/Remove Programs.
Norton Disk Doctor
This program may have compatibility issues on this version
of Windows.
Norton Image Disk
This program may have compatibility issues on this version
of Windows.

Norton Registry Tracker
This program may have compatibility issues on this version
of Windows.

Speed Disk
This program may have compatibility issues on this version
of Windows.



-----------------------------------------------------------
---------------------
Helpful Information (return to top)
The following issues are listed for your information only.
You can continue the upgrade to Windows XP.
Software Compatibility Issues

Software That Might Not Support Windows XP
Setup cannot determine if the following programs are
compatible with Windows XP. Setup will disable them during
the upgrade to eliminate the risk of problems. Contact the
software vendor to obtain an upgrade pack.


AOL Instant Messenger (a startup program)
Image Transfer (a startup program)
MSI Live Monitor (a startup program)

General Information
This section provides important information that you need
to be aware of before you upgrade.

Backup Files Found
Setup found files on your computer that appear to be a
backup of part of Windows 98. During the upgrade to
Windows XP, Setup removes Windows 98 from your computer,
including any backups you might have on your hard disk.
Some files in the following folders will be removed:

c:\OUTLOOK


Protect your backup files by copying them to floppy disks,
a network server, a compressed archive file, or other
backup mechanism.
Recycle Bin
Setup found 1508 files in your Recycle Bin. If you
continue upgrading to Windows XP, these files will be
deleted.

Other Upgrade Information

Microsoft DirectX 9.0
To maintain compatibility with your DirectX 9.0
applications, you will need to download the DirectX 9.0
update for Windows XP, Windows XP SP1 and Windows Server
2003 from http://windowsupdate.microsoft.com.


*** any ideas on how to load windows xp upgrade????
*** also, I would submit this question to microsoft
support but I need my XP ID number, which according to the
help line I must have XP installed first. Go figure???

Thanks for your help!

 

[Maurice N]

I can not get windows xp upgrade to install on my computer
which currently has windows 98 se. Attached is the
diagnostic xp ran on my system prior to attempting
installation. My computer freezes up after it re-starts
the first time (when it's "installing windows"). I get a
line of white bars across the bottom of the screen and
that's it: frozen.

see attached diagnostic:

*** any ideas on how to load windows xp upgrade????
*** also, I would submit this question to microsoft
support but I need my XP ID number, which according to the
help line I must have XP installed first. Go figure???

Thanks for your help!

Mainman: Big ouch. I just want to ask a basic question: Is this pc back to your old Win98 ? or is it stuck "installing" XP?

Your log shows any number of flagged items. Did you address them "before" the XP "upgrade" install?
Which btw --- you have a retail XP Upgrade edition?

 

[rck]

Mainman: Big ouch. I just want to ask a basic question: Is this pc back
to your old Win98 ? or is it stuck "installing" XP?

Your log shows any number of flagged items. Did you address them "before"
the XP "upgrade" install?
Which btw --- you have a retail XP Upgrade edition?
--
Maurice N
MVP Windows - Shell / User


I just went through the same thing. In order to get rid of some problematic
registry references to obsolete drivers that were making XP stumble on new
software installations. I did a reinstall of the upgrade. It hung up 13
minutes from completion and got stuck in the install routine. It wouldn't go
forward nor back. Despite on-screen assurances beforehand that my data would
be saved, everything on the drive was lost. I had to boot with my old Win 95
floppy and then hit the drive with Killdisk and then do a clean install of
XP. I anticipated trouble because of the nature of XP and I did a full
backup beforehand so I'm not totally screwed. Still some old passwords from
my previous installation of Win 2000 years ago are coming back to haunt me,
thus proving my theory that formatting a disk that has XP or Win 2000 on it
doesn't really wipe the hard drive completely clean. I expect XP will always
present problems and that it is just not capable of straightening out its
own deficiencies even with a clean install after formatting. Best of luck,
we haven't really progressed much beyond the days of DOS. The big
inconvenience for me has been the time spent validating licensing after
reinstalling all the software. All the paranoia over bootlegging, you know.
I was lucky, it took me only three days to get back up and running with
everything installed.

Bob

 

[rck]

And one last thought, don't forget the time to download 65 megabytes of
patches from Microsoft's web site.

Bob

 

[Len P]

I can not get windows xp upgrade to install on my computer
which currently has windows 98 se. Attached is the
diagnostic xp ran on my system prior to attempting
installation. My computer freezes up after it re-starts
the first time (when it's "installing windows"). I get a
line of white bars across the bottom of the screen and
that's it: frozen.

see attached diagnostic:

Hey Main Man:

I think you need to wipe your harddrive and do a "clean" install. XP
uses the NTFS file system, and win98 uses Fat32, I would unhook any
devices I.E Printer, web cam, etc etc, and after installing win xp,
with the NTFS file system, go to the printer manufacturers website,
and download the win XP drivers, IF they have any, If they don't then
you might have to buy a new printer or webcam etc. I had to replace my
Kensington webcam, because they said the electronics inside the camera
made it impossible for them to make Win XP drivers for it. I also had
to buy a lot of new programs, Norton anti-virus 2002 won't work in XP,
you have to have 2003 or newer. I believe that the programs you
currently have on your win 98, are also causing xp to give you this
error code. Back up any important files before wiping your harddrive.
Check to see If your programs are compatible with win XP, BEFORE
installing them. I hope this helps you, I'm no expert, but have been
building systems for a while. Laterz, Len P

 

[Tim Slattery]

I think you need to wipe your harddrive and do a "clean" install. XP
uses the NTFS file system, and win98 uses Fat32,

Just a note here: XP can use both NTFS *and* FAT32 (and FAT16 and
FAT12 for floppies). The file system is not the problem here.