Hi Conor,
You *must* call for it as is described here:
http://support.microsoft.com/?kbid=895200
There is no other way to obtain hotfixes. They are free, all you need to do
is call MS Support as indicated in the article and ask for the hotfix as
described in KB895200. They are done this way because these are supported
fixes, but are not appropriate for all machines/situations. As they are not
fully tested, there may be other complications.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Associate Expert - WindowsXP Expert Zone
Windows help -
www.rickrogers.org