Hotfix Rollup Package 27

J

J.C. Hornbeck [MSFT]

You should not be charged for requesting any existing update that resolves
an issue that was caused by a bug in Microsoft's software.

--
J.C. Hornbeck, MCSE
Microsoft Product Support

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
 
P

phoenix

Hi,

I was wondering if Microsoft charges for providing the
Windows 2000 Post-Service Pack 4 COM+ Hotfix Rollup
Package 27 mentioned in the following article:

http://support.microsoft.com/default.aspx?kbid=822618

Thanks
Priya

The following is from the KB article:

"Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question."

Regards

Bill
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top