Windows Reboot Instead of Shutdown

[Michael]

Having a problem with Windows XP shutdown on Compaq
Presario 5000. Instead of a complete shutdown, system will
reboot. After disabling 'restart after failure' I get
message:

A problem has been detected.....(rest of message generic
or not needed)

IRQL_NOT_LESS_OR_EQUAL

If this is the first time......


Technical Information:

***STOP: 0x0000000A
(0x000002DC,0x000000FF,0x00000000,0x805237F2)

System was fine before brought to me except for browser
being 'hi-jacked', Removed/disabled all spyware (only
removed those programs with uninstall available, disabled
all others in msconfig).

After that system would not shut down. No other changes
made. Only hardware difference is monitor.

I understand what the general problem is, but can't figure
specific area to look in. Any help would be appreciated.

Michael

 

[Kenrick Fu]

This indicates there is hardware problem in your computer, please refer to
these KB articles for help:
- Troubleshooting a Stop 0x0000000A Error in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314063
- "STOP 0x000000D1 IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys" Error Message When
You Try to Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;810980