Windows Mail - Cant delete one email in outbox with attachment

[Frank Saunders MS-MVP IE,OE/WM]

This is my problem also---how do I get rid of it. Anne

Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.

 

[Gail]

Thank You !!!!!!!!!!!!!!!!!! I got rid of it thanks to you. 4-2-08

 

[Gary VanderMolen]

You're welcome. Thanks for your feedback.

 

[twoteles]

First of all, before you try to delete the mail in question, open your
control panel and choose classic view. Then open Folder Option and click on
View. Then, under hidden files and folders, make sure you have 'show hidden
files and folders' checked.

1. Back up the email you wish to keep. While rebuilding the mailstore
shouldn't result in any loss of email, it is always better to be safe.

2. Close Windows Mail.

3. Click the Start Button and select Computer.

4. Navigate to C:\Users\your username/AppData/Local/Microsoft/WindowsMail.

5. Delete WindowsMail.MSMessageStore.

6. Open the Backup directory.

7. Open the new directory.

8. Delete WindowsMail.MSMessageStore.

9. Open Windows Mail to rebuild the mailstore database.

You should now be able to view and delete the problematic message(s).

What I would then suggest is you reverse the Folder Options I mentioned at
the start. Put it b\ck as it was by NOT showing hidden files and folders.
Although this is not 100% necessary.

 

[flaxminster]

i had the same problem with my inbox which i deleted into the deletedd box.
they got stuck there. its been about a week now that i couldnt delete them
but for some unknown reason, i have finally got rid of them. all i did was..
one at a time.. deleted all items in the "inbox" then clicked on the item i
wanted deleted then clicked on "edit", then clicked on "empty deleted items
folder"..... it worked! next time when i delete an item from my inbox into
my deleted folder, i won't do it so fast. i think that was the problem. hope
this helps. xxm

 

[Jennifer]

Thank you so very very much....I always had emails stuck in my inbox, but
just set it to hide read messages, but when I got one stuck in the outbox I
could no longer send emails. This fixed BOTH problems. No more stuck mail
anywhere....thanks

 

[Guest]

You're welcome.

Thank you so very very much....I always had emails stuck in my inbox, but
just set it to hide read messages, but when I got one stuck in the outbox
I
could no longer send emails. This fixed BOTH problems. No more stuck mail
anywhere....thanks

 

[maria teresa]

--
maria teresa

 

[Guest]

I don't know if this applies to Vista RC2, but for the released version of
Vista,
unknown errors and undeletable messages are often due to interference from
an antivirus or antispam program. What if any antivirus and antispam
programs
do you have?

At least for the released versions of Vista, for a temporary fix, download
and
install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

 

[tcurtis3]

Hi all

I have an email stuck in the outbox which I cannot delete. Im using Vista
RC2 with Windows Mail. When i choose to delete it, i get "an unknown error
has occurred".

How do i get rid of it?

Rodney
(e-mail address removed)

 

[tcurtis3]

Hi all

I have an email stuck in the outbox which I cannot delete. Im using Vista
RC2 with Windows Mail. When i choose to delete it, i get "an unknown error
has occurred".

How do i get rid of it?

Rodney
(e-mail address removed)

 

[tcurtis3]

I just checked and my outbox directory is full of zero byte files in RTM.
Guess they didn't fix that one either.

steve

 

[tcurtis3]

I also have the same problem. It commences with a circular from Tesco which I
can't even read, let alone delete.
Steve - when this started I didn't even have a Virus checker loaded so it
probably is not caused by intrusive checkers.
Incidently, I also have a problem with everything hanging. This occurs at
irregular intervals and even as soon as the blue ball is on the screen before
the welcome page.

 

[Guest]

I don't know if this applies to Vista RC2, but for the released version of
Vista, unknown errors and undeletable messages are often due to
interference from an antivirus or antispam program. What if any antivirus
and antispam programs do you have?

At least for the released versions of Vista, for a temporary fix, download
and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

 

[Chantal Bond]

Wow, I've been reading these posts for 3 days and this was defenately the
most user friendly, easiest solution! Thank you!

 

[Rich C]

I am having the exact same problem. An email stuck in the out box. all
emails after this are stuck in the account and I can not send. I can send
under a different account. No problem receiving. If anyone figures out a
solution to this, I would very much appriciate knowing the fix. It is
driving me crazy.

Thanks

 

[Gary VanderMolen]

You quoted a very old post. That method has long been superseded
by a newer Microsoft fix:
http://support.microsoft.com/kb/941090

 

[Steve Cochran]

I added links to that on my site (in bold red), but some still can't read.
<G>

steve

 

[throsset]

Hi all

I have an email stuck in the outbox which I cannot delete. Im using Vista
RC2 with Windows Mail. When i choose to delete it, i get "an unknown error
has occurred".

How do i get rid of it?

Rodney
(e-mail address removed)

 

[throsset]

See if the actual file is present in the outbox directory. I suspect its
not and there is a mismatch in the database and you probably can't fix it.

steve