When I use a link in windows 2000 (SP4) pro help I get the
following error: "an error has occurred in the script on
this page". This renders windows help useless
I unregistered and registered hhctrl.ocx. Re booted for
good measure and no change. I do have sp4 installed.
I am running MSIE 5.5.
Here are some things to try:
1) Use MJ's Help Diagnostics to check that all the components used to
display HTML Help files are properly installed and registered.
http://helpware.net/downloads/index.htm#MJs
(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)
2) Delete the file hh.dat, which you should find in this directory:
\Documents and Settings\%username%\Application Data\Microsoft\HTML Help
The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to
the size and position of a help window, etc.), and can cause the files
to misbehave if it has somehow been corrupted. Windows will create a
new version of hh.dat when you next open any .chm file.
3) Empty your Temporary Internet Files directory. A full TIF directory
can cause HTML Help files to misbehave.
