| From: "Russell Zimmer" <
[email protected]>
| Sender: "Russell Zimmer" <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: Windows 2000 - Windows Explorer and IE Errors on Startup
| Date: Thu, 8 Jul 2004 18:55:01 -0700
| Mark,
|
| The previous post was mine...
|
| Russ
| >-----Original Message-----
| >
| >>-----Original Message-----
| >>
| >>| From: "(e-mail address removed)"
| ><
[email protected]>
| >>| Sender: "(e-mail address removed)"
| ><
[email protected]>
| >>| Subject: Windows 2000 - Windows Explorer and IE
| >Errors on Startup
| >>| Date: Sun, 4 Jul 2004 06:49:32 -0700
| >>
| >>
| >>| Background: Russell G. Zimmer Email:
| >>| (e-mail address removed)
| >>|
| >>| Dell Pentium III, T-450, Windows 2000, Service Pack 3.
| >>|
| >>| 2. Problems Encountered:
| >>|
| >>|
| >>| 1. Problem with Windows Explorer - This happens
| >every
| >>| time I try to start Windows.
| >>|
| >>| Explorer.exe has generated errors and will be closed by
| >>| Windows. You will need to restart the program.
| >>| An error log is being created.
| >>|
| >>| Once the error log is created it restarts Windows, but
| >>| Explorer is still not working. If you try to bring up
| >>| Windows Explorer or Control Panel it starts the whole
| >error
| >>| process all over again.
| >>|
| >>|
| >>| From Event Viewer
| >>|
| >>| Source Winlogon
| >>| Event ID: 1002
| >>|
| >>| Description:
| >>| The shell stopped unexpectedly and Explorer.exe was
| >restarted.
| >>|
| >>|
| >>|
| >>|
| >>| Steps taken to resolve the problem:
| >>|
| >>| 1. Ran Windows Update - Rebooted System
| >>| 2. Ran Virus Scan with Norton Antivirus - No viruses
| >detected
| >>| 3. Downloaded and installed Windows 2000, Service Pack
| >4 -
| >>| Rebooted System
| >>| 4. Reinstalled Explorer.exe application after stopping
| >the
| >>| process - Rebooted System
| >>| 5. Turned off Norton AV Real-time virus protection -
| >>| Rebooted System
| >>|
| >>| All steps still yield the same results above. I am at
| >wits
| >>| end to come up with a fix.
| >>|
| >>|
| >>| 2. Problems with Internet Explorer 6 SP1
| >>|
| >>| Every time I try to start IE6, it gives me the
| >following:
| >>|
| >>| Microsoft Internet Explorer has encountered a problem
| >and
| >>| needs to close. We are sorry for the convenience. It
| >then
| >>| gives you choices to either Send Error Report or Don't
| >Send
| >>| Plus a check box to Restart Internet Explorer.
| >>|
| >>| I have to Send Error Report in order to get rid of the
| >box
| >>| and uncheck the restart.
| >>|
| >>| From Event Viewer:
| >>|
| >>| Source: Microsoft Internet
| >>| EventID: 1000
| >>| Descripiton:
| >>| The description for EventID (1000) in Source (Microsoft
| >>| Internet Explorer) cannot be found. The local
| >computer may
| >>| not have the necessary registry information or message
| >DLL
| >>| files to display messages from a remote computer. The
| >>| following information is part of the event:
| >iexplore.exe, 6
| >>| .0.2800.1106, vx2.dll, 0.3.0.6, 0000eeea.
| >>|
| >>| Steps taken to resolve this problem:
| >>|
| >>| 1. Restarted it several times.
| >>| 2. Downloaded IE6, SP1 and reloaded - Rebooted System
| >>|
| >>| Even with the reload, it still comes up with an error.
| >>|
| >>
| >>
| >>
| >>Hi Russell,
| >>
| >>First, since there is no indication to a specific file
| >that is corrupted we
| >>must assume that
| >>this is a DLL mismatch to IE 6 SP1.
| >>
| >>This is caused by, strangely enough, Internet Explorer.
| >>Since IE is now so integrated into the browser there is
| >a specific DLL that
| >>has not been correctly
| >>registered in either Internet Explorer or Windows
| >Explorer.
| >>
| >>This is how we fix this.
| >>
| >>Action Plan
| >>**********
| >>1. open "wordpad"
| >>2. copy this text (below) into the "wordpad"
| >>3. save the "wordpad" file as "IEreg.bat" to your
| >desktop and then "double
| >>click" to launch
| >>
| >>
| >>
| >>
| >>
| >>regsvr32 comcat.dll /s
| >>regsvr32 shdoc401.dll /s
| >>regsvr32 shdoc401.dll /i /s
| >>regsvr32 asctrls.ocx /s
| >>regsvr32 oleaut32.dll /s
| >>regsvr32 shdocvw.dll /I /s
| >>regsvr32 shdocvw.dll /s
| >>regsvr32 browseui.dll /s
| >>regsvr32 browseui.dll /I /s
| >>regsvr32 msrating.dll /s
| >>regsvr32 mlang.dll /s
| >>regsvr32 hlink.dll /s
| >>regsvr32 mshtmled.dll /s
| >>regsvr32 urlmon.dll /s
| >>regsvr32 plugin.ocx /s
| >>regsvr32 sendmail.dll /s
| >>regsvr32 scrobj.dll /s
| >>regsvr32 mmefxe.ocx /s
| >>regsvr32 corpol.dll /s
| >>regsvr32 jscript.dll /s
| >>regsvr32 msxml.dll /s
| >>regsvr32 imgutil.dll /s
| >>regsvr32 thumbvw.dll /s
| >>regsvr32 cryptext.dll /s
| >>regsvr32 rsabase.dll /s
| >>regsvr32 inseng.dll /s
| >>regsvr32 iesetup.dll /i /s
| >>regsvr32 cryptdlg.dll /s
| >>regsvr32 actxprxy.dll /s
| >>regsvr32 dispex.dll /s
| >>regsvr32 occache.dll /s
| >>regsvr32 occache.dll /i /s
| >>regsvr32 iepeers.dll /s
| >>regsvr32 urlmon.dll /i /s
| >>regsvr32 cdfview.dll /s
| >>regsvr32 webcheck.dll /s
| >>regsvr32 mobsync.dll /s
| >>regsvr32 pngfilt.dll /s
| >>regsvr32 licmgr10.dll /s
| >>regsvr32 icmfilter.dll /s
| >>regsvr32 hhctrl.ocx /s
| >>regsvr32 inetcfg.dll /s
| >>regsvr32 tdc.ocx /s
| >>regsvr32 MSR2C.DLL /s
| >>regsvr32 msident.dll /s
| >>regsvr32 msieftp.dll /s
| >>regsvr32 xmsconf.ocx /s
| >>regsvr32 ils.dll /s
| >>regsvr32 msoeacct.dll /s
| >>regsvr32 inetcomm.dll /s
| >>regsvr32 msdxm.ocx /s
| >>regsvr32 dxmasf.dll /s
| >>regsvr32 l3codecx.ax /s
| >>regsvr32 acelpdec.ax /s
| >>regsvr32 mpg4ds32.ax /s
| >>regsvr32 voxmsdec.ax /s
| >>regsvr32 danim.dll /s
| >>regsvr32 Daxctle.ocx /s
| >>regsvr32 lmrt.dll /s
| >>regsvr32 datime.dll /s
| >>regsvr32 dxtrans.dll /s
| >>regsvr32 dxtmsft.dll /s
| >>regsvr32 WEBPOST.DLL /s
| >>regsvr32 WPWIZDLL.DLL /s
| >>regsvr32 POSTWPP.DLL /s
| >>regsvr32 CRSWPP.DLL /s
| >>regsvr32 FTPWPP.DLL /s
| >>regsvr32 FPWPP.DLL /s
| >>regsvr32 wshom.ocx /s
| >>regsvr32 wshext.dll /s
| >>regsvr32 vbscript.dll /s
| >>regsvr32 scrrun.dll mstinit.exe /setup /s
| >>regsvr32 msnsspc.dll /SspcCreateSspiReg /s
| >>regsvr32 msapsspc.dll /SspcCreateSspiReg /s
| >>exit
| >>
| >>
| >>
| >>
| >>Thanks
| >>and please let me know...
| >>
| >>
| >>--
| >>~~ Mark Brown ~~
| >>~ Performance Support Specialist,
| >>~ Microsoft Enterprise Platforms Support
| >>~ This posting is provided "AS IS" with no warranties,
| >and confers no
| >>rights.
| >>~ Use of included script samples are subject to the
| >terms specified at
| >>
http://www.microsoft.com/info/cpyright.htm
| >>~ Note: For the benefit of the community-at-large, all
| >responses to this
| >>message are best directed to the newsgroup/thread from
| >which they
| >>originated.
| >>
| >>.
| >>Mark,
| >
| > Thank you, for posting a reply to my message.
| >Unfortunately, I did not receive your reply before I
| >tried to do some other fixes on my own, and I am not
| >unable to try your fix.
| >
| >Basically, the fixes were the unloading of additional
| >application programs in hopes at relieving some of the
| >resources be used, by such programs as DateManager,
| >Precision Time, Proxomitron (Anti-PopUp), Norton AV and
| >Client Firewall,etc. As stated earlier, that with the
| >Windows Explorer function not working, I was unable to
| >get to Add/Remove Programs via Control Panel. Therefore
| >I was able to delete these resident programs by going to
| >Start> Programs> and right-mouse clicking on the ones I
| >wanted to delete and it gave me access to Add/Remove
| >Programs. I deferred restarting the computer after some
| >of removals until I had them all finished, however, upon
| >restart I tried to deinstall IE6 SP1 and it appeared to
| >start the process, but when it asked for a restart it
| >came up with the following Blue Screen during the startup
| >of Windows 2000
| >
| >Error while starting Windows 2000
| >
| >STOP: c 0000218 {Registry File Failure}
| >The registry cannot load the hive (file):
| >\%SystemRoot%\System32\Config\SOFTWARE
| >or its log or alternate
| >
| >It is corrupt, absent, or not writable
| >
| > No matter how many reboots I tried, the same
| >error pops up during the start of Windows 2000. I then
| >tried booting from my Windows 2000 CD and selected
| >Repair, from Console and it gave me the following DOS
| >prompt:
| >
| >C:\winnt
| >
| > I proceeded to cd to c\winnt\System32
| >\Config\SOFTWARE and I cannot find any files in SOFTWARE
| >if it is a directory nor can I list the contents if it is
| >file. I do not have an Emergency Repair Disk at this
| >time.
| >
| > Do you have any suggestions on what the contents
| >of SOFTWARE should be, and if there is anyway to populate
| >it prior to giving up and reinstalling Windows 2000?
| >
| >
| >Also, Back to the original problem: Prior to Internet
| >Explorer having problems that made it close and want to
| >send an error report to Microsoft which resulted in me
| >downloading IE6 SP1 to repair/update my Internet
| >Explorer - my wife and I use Microsoft Global IME in
| >order for my wife who is Japanese to input Japanese
| >characters into the search engines-- we had some problems
| >where IME would just stop running and I had to reload it
| >twice a couple of months ago.
| >
| >To make this a bit clearer. Before we had a problem that
| >made Internet Explorer crash and burn, we noticed that
| >Global IME would work for awhile and then it seemed like
| >it would autohide itself, and we would not be able to see
| >it. I in the end had to deinstall it and then reinstall
| >it. Has there been any known problems between IE and
| >Global IME that could have caused my original IE 6 to
| >fail?
| >
| >Just prior to IE's crash, my wife's work process (She is
| >making Japanese/English Flash Cards for teaching), she
| >opens MS Word, uses Global IME to add the Japanese
| >Characters, and then opens Internet Explorer to download
| >pictures from various sites (Japanese and English) to
| >represent the word she is making.
| >However, prior to IE's crash, it took a long time to open
| >Word and sometimes Internet Explorer would open but be
| >blank causing her to eventually go to TASK MANAGER to end
| >task in order to unfreeze her system. Not sure if this
| >makes sense, but is it possible that IE has a problem
| >working with Global IME?
| >
| >Thanks again for your help,
| >
| >Russ Zimmer
| >
| >P.S. I tried posting this to the community page last
| >night, but it would not open for me to post.
| >.
| >
Hi Russell,
This issue with the Japanese IME is found when we have installed the Office
IME and also
have the System Global IME install using MUI.
The recommendation is that these 2 types of IME's conflict if they are both
installed.
To resolve this we can uninstall the Japanese Office IME and leverage only
the system IME
to resolve this contention.
Please let us know.
Thanks
--
~~ Mark Brown ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
